Customer Service Representative

Job Responsibilities:

• Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.

• Communicate with the customers to respond, follow-up and resolve issues.

• Deal with customer feedback and determine action on the customer’s request.

Qualifications:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field 

• Excellent English and Spanish communication skills.

• Customer service account experience is an advantage.

• Must be sharp and aggressive.

• Computer-literate with at least 35wpm typing skills.

• Fresh graduates are always welcome to apply.

• Willing to work night shifts.

• Full time positions.

For faster application process, please visit one of our offices:

 

FOR CEBU APPLICANTS: 

Location: 15F Cebu IT Tower, Cebu Business Park (Beside Ayala PUV Terminal and across from Pag-ibig building)

Recruitment Office hours: 8 am to 5 pm

Phone: (032) 318-4287

Mobile: 0917-311-3979

 

FOR MINDANAO APPLICANTS:

Location: B-11 2nd Floor Lifestyle District, Corrales Extension Brgy. 23, Cagayan de Oro City

Recruitment Office hours: 10 am – 7 pm

Phone: (088) 880-3760

Mobile: 0917-301-0626

 

FOR OTHER APPLICANTS: 

Please submit your resume to jobs@ebusinessbpo.com.

Subject: "(Applicant, <Position Applying For>, <phone number> XXXX-XXX-XXXX,>,<location>"

Ex. applicant, CSR - 0917-311.3979, Davao.

Please make sure you have sent us your resume first.