If case you forget or lost your BPI ATM card PIN number, Bank of the Philippine Islands (BPI) advises you that you need to request for a replacement of your card. You cannot recover your ATM card PIN. BPI also doesn't implement ATM Card PIN recovery for security reasons and to maintain the confidentiality of the account. You may request for ATM card replacement thru any of the following options:
1. By logging on to BPI website ( http://www.bpiexpressonline.com/ )with your nominated User ID and password and following these steps:
Go to Other Services > ATM Card Services > Replacement
Fill-out the required fields
Hit the Submit button
2. By visiting the nearest BPI/BPI Family Bank Branch. Bring at least two (2) valid id's.
3. By calling BPI 24-hour Phonebanking Service:
89-100 for Metro Manila
Access Code + 63 + 2 + 89-10000 for mobile phone users or international calls. Applicable fees or charges imposed by the service provider are for the caller's account. Once you are connected, just dial "0" twice then, 1 for "Express Teller". Your call will be transferred to a Phonebanker who will assist you after positive identification has been conducted.
If you need further assistance or have other concerns, please do not hesitate to send post them in the comment below.
"What to do for Lost/Forgotten BPI ATM PIN number?" was written by admin under the Banking category. It has been read times and generated 20 comments. The article was created on .
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good day! i would like to ask' on what to do with my ATM card since i forget my password and the ATM card i'm using is my sister's she is not here in the country she lives in TEXAS is there any possible way i can REQUEST FOR A REPLACEMENT of my card??/Do i need an authority letter and a photo copy of my sisters valid id???
I open an atm easy saver account for my son. I would like to use it again to save money for his future but we already forgot his pin, what will i do? Is it possible to deposit money in different branch? Please tell me what to do? Kindly send your message thru my email. Thank you.
Good day! my problem is I forgot my pin number for my atm easy saver. I want to continue my account however, I cant go to bpi outlet personally to ask for replacement because im out of the country. is there anyway that you can help me with this matter. pleas email me on my email address. thank you