One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.
If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000
For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.
You can also contact the following BDO Domestic Toll-Free Numbers:
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"BDO Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 228975 times and generated 445 comments. The article was created on 01 July 2013 and updated on 01 July 2013.
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I am now in US trying to access my account but I have been locked and need to call the hotline to unlocked my login. I have been trying to call the toll free for several days now, but still I cannot access it. Is there any other way to unlocked my account without calling the hotline? Please assist I need to transfer money to my mother to buy her med and pay my bills using this account.
I am here in australia right now. I have problem with my BDO online banking. I want to transfer money to my family in philippines which is BDO cardholder also. how can i do that? and also i want to pay my Globe Internet Landline through my BDO but i am confused of the company name i will pay. Is it Globe Telecome or Innove? btw, before i came here i have enrolled my account in the philippines. Please help. thank you
annah, regarding your Globe online payment, you must look at your Globe bill. If you see a Globe Innove name, then you select Globe Innove as your Biller/Merchant to pay for.
Regarding Money/Fund transfer, you must enrol first the receiver (which is the BDO cardholder) to BDO online banking facility. You can do that by logging-in to your online banking account and go to Enrollment Services >> Other Person's Account >> Enroll.
You can transfer money after successful enrollment of his/her account.
i just called now 10:50 pm july 8, 2013 bdo hotline, and i hope agents over the line are not the "know it all" type of person.. i feel frustrated about this agent.. she doesnt let me finish my concern.. she talks and she talks.. her information are not very helpful unlike the other agents ive encounter. she dont listen to me when i speak which is not cool because i am sick and my voice is going.. since she dont listen her answer doesnt relate in anyway.. i understand very well what she said and she even makes me like stupid, i dont answer since this is not the answer i wanted from her.. ive said thank you and i have no more question to her since shes not been very helpful.. but while i talk.. she talk talk talk.. she never listen.. its annoying so i hang up.. i hope i could make a survey like this.. im just really frustrated by now.. =-=
Good day, I used Bdo cash card to withdraw my earnings from odesk. June 30 date of withdrawal and received notification from odesk that the expected date of delivery in my account would be July 5, 2013. Till now it is not yet credited , I still have zero balance in my account and I need assistance pls. Thank you .
good morning! I just only want to ask regarding my accnt. I have 2 account but I havn't use it since 2 yrs. I just only want to know if it is still working so that I can use it now. here's my account. *5194635960000980 *5194632660174413 Hope you can help me! thanks a lot!!
Gud pm i would like to ask if you have a branch manager in makati his name is vincent recto. My partner and I apply a loan for and the collateral is the title of the lot. Why is it that my partner always come back in your office for how many times and the manager always ask for the money for the processing of the LOAN..... Can you gave me enough explanation and can i see the list of the managers..... Baka niloloko na kami hindi namen alam..... Maraming Salamat po
hello po ask ko lang po if nag rereceive kayo ng pay pay payment kase magpapadala yong asawa ko from finland gagamit po sya ng paypal so pwede po ba yon sa BDO? thanks
walang laman ang payroll atm ko, reported to our HR nothing happens kc okay ang record ng office baka na inyo ang problem 4 days na , yun pa rin ang balance ko.
hello po sir,madam.. nagpadala po ako ng pera sa mister ko may11,2013 kay roland capsula,nagkamali po yong name pero pinaayos ko agad ala pang 1 minute,,bakit hangang ngayon ala pa rin po,,sana naman po pakicheck kasi ang sabi dito sa moscow jan sa pinas ang may problema,,,
This is to inform your good office that until this time I haven't received the refund I have been requesting since last year. The ticket was bought on October 5, 2012 through my master card credit card number 5125-7109-0809-7101 but cancelled on October 27, 2012 due to bad weather. I faxed the BDO cardholder transaction dispute form on Feb. 22, 2013 but still until today, May 26, 2013 no action taken. I'm trying to figure out what went wrong. Why the action takes too long? Is this what your customer should experience? All the while I have been expecting a better treatment from your airlines. Please attend to this request as soon as possible. The details are written below: RAF No. JB-12-004 Passenger's Name: CURVA/JULIET MS Ticket numbers: 2112469519255/2112469519248 Cardholder's Name: Juliet Cruzat-Curva Master Card 5125-7109-0809-7101
Hoping that this will be given utmost attention and immediate action.
Gudpm po nag padla ko ng pera last monday gamit yong cash home nag ka mali ako ng acct. Number pero bmalik po ako agad to report until now ala pa po yong pera na pindla ko lagisinasbi dito f tawag ako wait ko lng daw kc ala pa report dyan sa pinas masyado naman na po matagal.....sana matulungan nyo ko para makuha na perang pinadla ko tnx po
Gudpm po nagpadla po ko ng pera last monday, nagkamili po ko ng acct na nailgay bumalik ako agad para mareport sa bdo home cash...until no ala pa po yong pera na pinadla ko tagal namno yata masyado ang action dito....
Hi i'm melissa currently working here Saudi arabia, i just wanna ask is there any possible way for me to know if my KABAYAN SAVING ACCOUNT still working or activated? bec. its been more than 1 year now since i last deposited money on it. Because of this,i'm a little bit doubt to deposit again after that long period of time of not using it.
Thank you so much,i would be very glad if you could help me. if u need further details regarding my concern pls feel free to email me on: melissacristelcamarao@gmail.com
To whom it may concern: I am an ofw i applied for asenso kabayan loan, i submitted all the requirements you have ask after waiting for more than 4 weeks they told my son it is dis approved. Ano pong requirements ang gusto nyo para makuha kami ng loan.
gusto ko pong mag-open ng savings account sa bdo kaso ang valid id ko ay ang company id, philhealth, ang sss id ko ay yung hindi pa nachange ang status ko, pwede po ba yun as one of your requirements?
Pwidi ba kuha bg fil up form sa b.d.o tpos fil up knlang dito tapos dadalhin lbg bg reprezentative ko ang form pra mkaopen ng bank book n name ko.pls reply
Hi, this is Gene in Alaska, USA, why the problem about eating ? maybe the Girl is cutting short her lunch break to help a lot of waiting customers, I have a account in Cubao, QC. I always liked to go to the bank everyone was so friendly, sometimes tease me a little about my Tagalog, I'll bring the girls cookies when I go over again, Ingat Palagi