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BDO Customer Service | Hotline Phone Number

One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.
If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000

For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.

You can also contact the following BDO Domestic Toll-Free Numbers:

> 1-800-10-631-8000 (PLDT)
> 1-800-3-631-8000 (Digitel)
> 1-800-8-631-8000 (Globe Landline) 
> 1-800-5-631-8000 (Bayantel)

If you are currently residing outside the Philippines, you can contact BDO through:

> (international access code) +800-8-6318000
> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700
> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400

Do you have problems with your BDO banking?
- https://www.affordablecebu.com/
 

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"BDO Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 228967 times and generated 445 comments. The article was created on and updated on 01 July 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 418
Sherry tan [Entry]

Good day. A month ago, a courier kept on going to our house delivering a package from BDO which i think is a credit card.Unfortunately I wasn't around whenever he would come.Can i still claim that credit card?Thank you.
Rowel zamudio [Entry]

hi.
i would like to ask why details below which i dont know how to create was need to fill up as stated during credit cards online application...
Please advise us...
Because i wanted to have credit card. how i may applied...

Credit Card Number
Preferred Nickname
CA PIN

Thanks.
ROWEL ZAMUDIO
priscila c.tabil [Entry]

maam, pano po magpapa increase ng credit limit? i need badly for my business.hope u can help me.thanks
priscila c.tabil [Entry]

maam.like ko po sana magpa increase ng credit line?hope u help me,i need badly for my business.thanks
hazel [Entry]

Hi, this is hazel.i just want to ask if how many days the processing of the asenso kabayan loan?I already submitted my documents almost a month now but i still dont have any idea yet what's my status of my apply..thank u in advance...
ROSENDO ICASIANO [Entry]

I want to enroll someone so I can transfer some money to her account, her account only have 9 digit number. but the enrollment is asking for a 12 digit number. example 123456789, now do i have to add 000 zeros in front to complete the 12 digit ?? example 000123456789 pls reply
thanks
CIELO CRUZ [Entry]

I HAVE TROUBLE IN CALLING THE INTERNATIONAL TOLL FREE, CAN YOU GIVE, THE RESPECTIVE EMAIL ADDRESS ENABLE TO FIX MY CREDIT CARD,LET ME CONVEY MY MESSAGE TO EMAIL ADDRESS THAT YOU WILL GIVE,PLEASE REPLY TO MY EMAIL ADDRESS.THANKS.
rhummy loagan [Entry]

nag withdraw ako sa atm today march 11, 2013 s BDO tuguegarao branch .matagal nag processing then suddenly ang sabi your transaction is completed the problem walang lumabas na pera sa atm machine 10,000 po yun kaya rineport ko s teller s loob ng bank at pina update ko n rin yung account ko at npag alaman po n nagdeduct ng 10k at may binigay n no. ang teller at tawagan ko daw po kso d nman ako makakontak .what will I do? Maibabalik po b yung money...I hope magawan po ng paraan 2...salamat po...
cherry lin maranon [Entry]

Hi! I just wanted to inquire regarding my application for OFW loan. It's been a month already since I have applied for the said loan but I still don't have any development. How will I know if it's approved or not? Thank you!
Jobelene Ona [Entry]

Hi, Is international bdo hotline is free to call? I mean is there no charges if i will call to thier hotlines for my concern? I'm here in UAE
Thanks
Jobelene Ona [Entry]

Hi, Good day, I have a problem regarding in my bdo atm cash, I already resign from my prevous company then now they send me a money to my atm cash card account last march o1.The problem now is i cant withdraw the money becuse everytime that we check the atm is says invalid transactions. Please let me know on how to get my money from my account.
Thank you
EdithaCardenas [Entry]

Dear BDO,
I just want to know why suddenly my Internet banking was locked? Please let me know what's wrong. I appreciate your prompt reply.
gwendolyn [Entry]

HELLO SIR, MADAM

MY FATHER SENT ME FUNDS FROM AUSTRALIA THROUGH MY BDO ACCOUNT, ITS OVER A WEEK NOW, AND ITS NOT YET HIT ON MY ACCOUNT.. I ALWAYS CALL MY BDO BRANCH HERE, BUT NO FUNDS YET ON MY ACCOUNT,, PLEASE LET ME KNOW WHATS GOING ON..
Mike [Entry]

Tellers should not eat in front of their customers....very unprofessional and not good to see considering you are one of the leading banks in the country....why don't you excuse yourself and eat in your designated areas.....
And please maintain good customer service, smile, greet and say welcome to bdo....as simple as that...
Bacoor-zapote branch...
FYI!!!
algie s. dela rosa [Entry]

what is the status of my personal loan?
annalee s malintad [Entry]

dear bdo,tanong k lang po,,nag open ako ng kbayan saving ,nong bgo p ako umalis papunta dito s kuwait,,hnd kupa n depositohan mula nong ako ay umalis ako ng pinas ,1 year ng nkalipas,,ask k lang hnd pa po b close ung account k,,pwd kupa po bang hulogan un,,pls reply this,,
Joan [Entry]

Why is it so hard to call your customer service number???
JERCYL HOPE L. VARGAS [Entry]

It was 2010 tha last time i deposited money on my savings account, what can I do to deactivate so, i can continue putting money. Thanks
Jill marie ngo [Entry]

My credit card got stolen, i had it blocked, what is the proceedureto get a new card?
Chris [Entry]

Can I email BDO in Tanauan to confirm a payment I have made from my account in England to a BDO Account in Tanauan Batangas?
Lixter Maglasang [Entry]

i have a problem regarding my account, although my account is for payroll purpose only, i want to convert it to an account that i can deposit a check.i been work in a local company in cebu phil and then i resign last year november 2012 for the purpose of working in abroad then i exit in my company in a rush situation then my company issue a check for my separation pay in january 2013.My problem is # 1. is there a time validity of a check...#2. If ever can i incash my check 2 years after...#3. if ever also can my wife incash my check...please give me an advice regardibf my problem...thanks and more power....
Azuchirose Armecin [Entry]

My sister has an existing account in Equitable PCI and now known as BDO. Her passbook and Debit card was not change into BDO because she was not here in the Philippines since the bank was change the Name in to BDO. Now I just want to ask if her account was not dissolve or close by you? She told me that she has an estimate balance on her account more than a 100,000.00. What are the process in order for her to change her passbook and Debit Card to BDO? How she would know the exact amount of money in her Passbook and Debit Card Account?
Janet Plasus [Entry]

Dear Sir/ Madamme,

I would like to know that I saw the News Here In UAE that ofw from Japan that his savings its missing and stole from the BDO staff is that resolve now??
John Perry [Entry]

Dear BDO:
I'm working here in Singapore and I would like to ask about on what are the process on making a loan into your bank. The requirements and the maximum loan that I can have as an ofw... here in Singapore .
Thank you!
Floriano [Entry]

Dear BDO,

me and my wife has emerald rewards cards from your bank, it was issued last Nov. 2009 & June 2008 for my wife. since then it was not activated, can we still activate these cards or can BDO will issue another reward card?

Thanks
Leonora [Entry]

December 28 friday 2012 11:36-11:38am Dumaguete City BDO teller machine nag withdraw ang auntie ko ng 8,000 tapos walang lumabas na pera pag balance inquire 3,655 nlang. The total amount was 11,655 on the atm. Ako ang may ari ng atm thats why i am concern on this. Palagi pa nman akong nagpapadala tapos ito ang nangyari. I cannot do something kundi tumawag dyan sa main office makati city pero number is an available. I am currently residing here in Finland. Please help at sana mabigyan ng aksyon ito. I would rather appreciate sa sagot through my email above.
Thanks.
cincy lomboy [Entry]

Dec 28 2012 16:49:03 pm sm calamba 2atm ngwiwidraw ako sa machine ng china bank walng lumabas n pera sa machine at at ng zero balance ako tumawag nku sa customer service ng bdo tas ang svi skin walang assurance n mbabalik ang pera skin sna hnd sumasagot ng gnun ang isang agent kc nkakapang hina ng loob ung pinag hirapn mo bgla nlng mawawala sa isang iglap gusto ko lng ipaalam s inyu n malki amount ang ngari skn at hnd pwdng baliwalain dpt aksyunan nyu ito agad npktgl ng jan 23 update ninyu skin sana intindhn nyu ako .hndi k n maaantay ang jan 23 bka umaasa lng ako sa wala alm nyu kung panu khirap kumita ng pera kailangan ko ng fedbak sa lalong madaling panahon 09172074132 cindy_lomboy@yahoo.com please ?,.,.,.,.,.,.,.,.,.,.
cincy lomboy [Entry]

Dec 28 2012 bandang 4pm mgwiwidraw ako pero walang lumabas n pera at ngng zero ang laman ng pera ko pnu ko kaksiguro n mbabalik ang pera ko? Sana mgwan ito agad ng aksyun kc malaki din ang nawala skn umaasa ako sa inyu ngsend nku ng report
Sa bdo
Marites Miranda [Entry]

I would like to know why my family did not receive yet our remittance. We send that last Thursday and until now the money is not in my account. I give my BDO ATM to my sister so that she can get the money. I need your reply. Thank you very much.
jannette [Entry]

WOULD LIKE TO KNOW THE STATUS OF MY CRDIT CARD
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