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BDO Customer Service | Hotline Phone Number

One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.
If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000

For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.

You can also contact the following BDO Domestic Toll-Free Numbers:

> 1-800-10-631-8000 (PLDT)
> 1-800-3-631-8000 (Digitel)
> 1-800-8-631-8000 (Globe Landline) 
> 1-800-5-631-8000 (Bayantel)

If you are currently residing outside the Philippines, you can contact BDO through:

> (international access code) +800-8-6318000
> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700
> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400

Do you have problems with your BDO banking?
- https://www.affordablecebu.com/
 

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"BDO Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 228961 times and generated 445 comments. The article was created on and updated on 01 July 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 418
Ma.Teresa A. Belmonte [Entry]

UGENT Loan Concerns!
Ma.Teresa A. Belmonte, MD [Entry]

My name is Dr. Ma. Teresa A. Belmonte. My father Dr. Roberto V. Anastacio used my name to apply for a BDO loan to purchase a condominium unit in Pico De Loro. Our Address is 304 Makati Medical Center 2 Amorsolo St. Makati City. My father passed away.
I would like to know where he ended with his monthly amortizations so I can continue this. Please help.
Giuseppe Carrara [Entry]

Hi. I have a peso saving account with debit and credit card. I have also a euro saving account without debit nor credit card. My bdo branch is closed due to covid 19. I tried to transfer money on line from euro to peso account, but the system did not do it. How can I do it? In the past I tried to do a transaction using the euro account in a different branch from mine, but they did not do it. How am I supposed to use my euro account?
Connie [Entry]

I have a personal account with bdo-Fairview And I want to convert it to joint account with my husband. Advised me what to do. Thank you
Norma E. Avenir [Entry]

How can i apply a two months moratorium on my car loan
Sherimae G. Macaspac [Entry]

I have tried to enroll for an online account, but the first time I have tried, BDO did not allow me. I tried the second time, still, they did not allow me. I need to make some purchases using my debit card, and due to the enhanced quarantine being implemented, I am not able to go to the bank and apply for my online account (again) nor go to an ATM and have another code be sent to for me to try another registration. Can you offer me an alternative way for me to enroll for an online account? I really need it as soon as possible.
Chadie Anne de lara [Entry]

Can u provide me my acc number so I wont go outside
Nino [Entry]

Hi, why I can’t load my TM mobile phone on BDO app. When I entered my mobile number it showed an error. It says that my mobile number is not valid. I tried to indicate Globe and TM but it didn’t accept it.
Harmit [Entry]

Hi. My credit card limit is 30000.if i deposit in my card 40000 in advance. Can i purchase a 40000 transaction. I mean iy i deposit in advance 40000 my credit cards limit will increase? Because i have to buy something online thats cost is 40000. But my card's limit is 30000.pls reply. Thanks
Jezza Fel Pamisa [Entry]

Hello, Can i get my account number? I lost it.
Here's my cash card number 5267270036793814
Katherine judan [Entry]

Tanung ko lang po kung ilang days ang release pagkukuha ako ng bank certificate at bank statement...thank you po
Emma Azuro [Entry]

i did not receive my OPT thru email
Abraham H. Tomaquin [Entry]

Hi Good Morning

I would like to ask why is it that every transaction using my BDO mastercard, was always decline, considering that i am always up to date on my payment.

I hope you can give me a fast solution on my concerns, or i will request for the permanent termination of my BDO mastercard.

Thanks

Abraham H. Tomaquin
Mary Joy Magistrado [Entry]

Hi why is my card number not valid for online banking? I already change pin of my card because i just got this last week. Can you help me what happened to my card?
Rolando samontanes [Entry]

Hi,please help i forgot my Account number.thanks
Maybelline [Entry]

Dear customer service,
Please advise bakit hindi ako makapag transfer ng payment bills sa paymaya. Thank you.
Jovelyn [Entry]

Mam/sir gusto ko lang po tanungin kung bkit po gnun ung outstanding balance ko po nasa 13k plus sa online banking. Then sa statement of account ko po eh nasa 12k plus lang po ang babayaran ko which is un talaga ang babayaran ko. May annual fee po ba un kaya umabot ng 13k plus? If ever may annual fee po sya bkit po hnd naka indicate sa statement of account ng credit card ko?
Sonny V. Valenzuela [Entry]

Hi , please give me my bank account number on cash card .. Thank you
Honglay Rose Lim [Entry]

Hello!

Injust want to complain regarding to my mobile banking registration. I already apply but when I validate my account on the atm machine then a couple of hours i try to log in its says my application is rejected. Please heed my concern, i need to fixed this ossue asap.

Thank you!
Harvey Dimpas [Entry]

I lost my saving card in bdo what will i do about it or what action i will make to claim my salart
Hannah Jane B. Miranda [Entry]

Hi. I forgot my account number, i need to deposit money there, how can i get my account number? Please answer. Thanks
Melchor claveria ramos [Entry]

I need to deposit. My account might been close pls help i need to know my account no
Gemma [Entry]

Hi. I forgot my account number, i need to deposit money there, how can i get my account number? Please answer. Thanks
Roylan [Entry]

Hi BDO I just want to know if I can still use my ATM, this ATM was provided from my previous employer and I’m no longer connected to the company. I just want to know if I can still use this or are you going to close the account?
Eudeive Cubao [Entry]

Good day! I withdraw money wirth 10 000 last saturday, december 29,2018 around 3 to 3:10 am. I made an inquiry it says i had 12,096.67 total. I withdraw 10 000 and the machine says cannot dispense money and worse of all, there was no receipt. So i went again to bdo to withdraw money and to my surprise the remaining balance is only 2,096.67. I have the receipt of the 2,096.67 only. How can i get my money back? I know tomorrow is holiday up until january 1 ,2019. Please help me.
Haold E. Pazon [Entry]

Hi im Harold how can i get my BDO Cash Card account number.
a lot of thanks
Kim Ashley Austria [Entry]

Hello i just want to deposit money to my friend’s bank account but i dont have ghis pssbook or credit card number and he forget it. The name of my friend is Iandro anthony san agustin. He also want to know his passbook account number. Thanks
Camille Anne LLanto Rante [Entry]

Hi Good Evening, Just want to know what is my Account Number. Please email on the above email address. Thank you :)
Raissa [Entry]

Hi i lost my kabyan savings bdo bank card and im here in dubai, can i request for a new card with the same account number? Thank you
Mariel ann salting [Entry]

Good evening BDO,gusto ko lang pong ipag bigay alam sa inyo na kinain po ng machine ang akin pong bdo atm card..ito po ay nangyari sa friendship supermarket RCBC ATM ,rosario la union.ako po sana ay magwiwithdraw ng 10 000 ..nakalagay po na transaction complted pero nung huhuhotin ko na po ng card,hindi ko po ito mahugot.worried po ako na baka mabawsan po ang laman ng aking account.ito po ang aking cp nunber .09157458975
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