Cebu Pacific Customer Service | Hotline Phone Number

why is my cell number not updated,? i was trying to book a flight none of my information was there. Address old cell number, credit card information all gone why did you change your system, just flew last month and no problems booking a flight now cant do it on line because you are using my old cell from 8 months back

thank you DennisWardrip

Dear Sir/Maam

Magandang umaga, this is Abegail Banaga and i have a problem about my ticket flight. Cebupacific change my international flight doha to manila. Supposed to be march 3 moved to march 4. And i have a flight cebupacific domestic manila to davao march 4 in the early morning. That's why i want to inform you to change my flight too in my domestic. March 6 at 9:30 am. Thank you and God Bless to us!

hello! can my husbands flight be re-routed to Davao-Manila with the same date? this is his flight reference number I9VM2M. Hoping for positive response.

Hello Good day,

Regarding po ito sa flight po namin manila-palawan, yung nag-book po samin nakalimutan niya po yung e-mail niya na ginamit para sa pagbobook, February 21, 2017 po ang alam naming flight today po sana yun when we check online nakita po namin na nacancelled po ang flight namin ng February 21 2017 naging February 22 2017 na po, may I ask if I can request our Itenerary for tommorow's flight po here's the Booking reference : D67DRY.

Thank you!

Good morning po, nag add on check in baggage for 15 kilos yesterday for February 26, 2017 departure from Caticlan to Manila. Kaso po di ko pa nabayaran, kasi na select ko po iyong PILIPAY. Pwede bang bayaran ko na lang yun sa airport sa February 26, 2017. My booking reference number is D71CGV. Thank you.

Good day! This is Agnes from EuroAsia Pharmaceuticals, Inc., and I would like to ask regarding your receipt. Before, after the booking, an itinerary and receipt were sent automatically thru emails. But for now just the itinerary itself. We, of course, needed the receipt for our Accounting filing. Kindly provide me the receipt for this reference number, I6Z78Y. Thank you and I will be waiting for any of your feedback and immediate response on this matter.

hello CEBU PACIFIC, can I have your other contact number here in manila i have some questions regarding our flight on February 22, 2017 it's hard to reach you to your Customer service hotline.

May i inquire if our flight from Naga to Manila is not cancelled? Flight no DG 6114. Our reference booking no is GDCTFD. Thank you.

hi nagpabook po ako ng ticket mali po yung last name . bali nalagay po MA. CECILIA,MA.CECILIA pwede pa ba palitan? please reply in my cecilallic1211@gmail.com

Hi Cebu Pacific,

Can i have your other contact number here in manila because it's hard to reach your customer service i am waiting too long and try many times calling for almost 1 hour but your machine operator was always take an ads only i didn't talk to the personal customer service regarding your changes of my flight schedule.Please acknowledge my request.
Thank you,
CC

good day!

can i ask assistance about my flight this coming February 28, 2017 from General Santos City to Manila, because i need to leave early in the Gensan, how can i change the time of my flight?

thank you!

I cant view my itinerary due to typo error during booking, the email should be "anjlazaro@icloud.com" i inputted "anjlazaro@icloud.con" how can i retrieve my itinerary ticket? with reference number 021309193021

Can you please give me a contact number for your customer service which I can access right now. This is a very urgent matter. Thank you!

Good morning cebu pacific!
Ma'am/sir,
Nagbook po ako ng manila to cotabato kahapon po ng past 10pm po ng gabi,using my Unified product and services mobile application.Manila to Cotabato,10:35am po ang departure at 12:20 po ang arival.Nagkulang po ako ng isang letter sa name po ng passenger,Datu jap vladmir instead of Datu jap vladimir, please help po kasi mamaya na po ang flight po nila,february 13,2017. Kindly send me a new itinerary reciept with correct spelling of his name(DATU JAP VLADIMIR) at ednajuyad@gmail.com

THANK YOU.

I book for my mother from Dubai to Manila thru an online facility. Booking Reference is BF162K however the surname printed from her itinerary was her middle name. It has to be changed for her surname which is PEREZ. How to change this? Thanks

booking date, today.. reference number is 12021700493843 and amount is 4,653.60.. travel details , round trip from bacolod to davao viceversa. flight schedule is july 25 and return date august 1 2017.. upon paying through bdo and bayad centers reference number or amount is invalid..need help

Regarding our change of schedule, how come you changed our flight schedule without any explanation? Our flight was not cancelled so why do we have to change our flight to an earlier flight?

Hi i made my booking a little error...instead of Mr,naging Mrs....paano ba.ma correct??pls

Rufino Jr. Esmil Concha
FIC3VE
Booking Details
Tuguegarao (5J507) at 2.20 pm to Manila
Seat 15 F

Dear Sirs,

yesterday I booked the flight, but with a little mistake
in the Booking Details.
The mikstake is in the name. The name is correct
CONCHA and NOT Cloncha.
Please send me a new Itinerary Receipt wiht the right
name - thank you and sorry for my bad english.

Regards

Good day! I would like to have my itinerary for my last booking dated February 07, 2017. Details are as follows: Booking reference #08021700186248 for flight 5j413 kalibo to cebu on Feb.22, 2017. I have not yet received confirmation yet. I already filled up the data to have my itinerary but it says verification failed.

good afternoon, i just buy another ticket to my girlfriend who is : Risadel Maonpid BLAS.
She fly from Davao to Manila on 23d march ... from manila to Tagbilaran on 27th march .... from Tagbilaran to Manila on +th april ................ and i made a mistake on her first name on the flight back to Davao on 11th april : I register Risela Maonpid BLAS . instead Risadel Maonpid BLAS.
Is it important ? what do you think ? do you have to correct the first name ?
Thanks a lot for yr answer.
Jacques Cessot

Good afternoon.tanong ko lng po paanu po pwedeng gawin kung birth date ko mali i mean yung year lng nman po yung mali sa details ng booking. anu po pwedeng gawin?

I flew from Davao-Manila-Dubai. Arrived Dubai 21/1/2017. Until now, my baggage is still not found! Cebu Pac, answer and provide me update!

Hi cebu pacific! I booked a flight to Davao using my Cebu Pac mobile app.. unfortunately upon booking registered names are not complete in details. Please help me fix this as it may result a problem to my travel soon. And I already paid the tickets. Please reply

Hi I want ask if it is possible to re schedule a flight and how much it will cost for the fee? I have a flight going to boracay on April 28 and I need to move it to the 30th due to conflict schedule. Thanks

hello mam/sir. ask ko lang po paanu magrebook ng ticket online, i book my ticket online also and pay it on paymemt center. hope i can get as soon as possible the answer of my concerned. thank you.

Hello!
I am iquiring

naiwan ko po back pack ko sa eroplano, cno ponyong888 a pwede tawagan at what number? thanks

paano ko magamit ang travel fund ko mag purchase sana ako ngayon ng ticket

Hi I have a question what if my passport will expire on JUNE 2017 and i have a HONGKONG TRIP this coming FEBRUARY 6, is it okay or not? as per IMMIGRATION there is no problem with them as long as its just a HONGKONG & MACAU TRIP. kindly advise me immediatley.