Cebu Pacific Customer Service | Hotline Phone Number

I will be rebooking my flight together with 3 more person and 1 infant..the rebooking fee cost around 9200..is the infant included on the rebooking fee or just for 4 person only

nag pabook online po ako bakit po nag error? diko po macontinue please po paki check thank you.

hello, I have been trying to call the Cebu Pacific hotline since Saturday evening upon receiving their message on the cancellation of my flight but until now no answer from their office. Is there a charge in calling their hotlines since my phone line was cut due to many times of trying to call their office. I would like to rebook the flight since they only given us until Oct 21 to give feedback.

Kailan babalik ang flight?

Montejo

Hello,
Nag-online booking ako pero bakit hindi gumagana sa pagpili ng payment center nyo?

hi good morning gusto ko lang itanung nagbook ako ng ticket ang name MARQUIÑO wrong po ang lalabas please write english name only. so change ko po ng N ung Ñ naging MARQUINO nlang po....OK LANG PO BA YON?????

Me and my brother are on the same ticket of cebu Pacific and my brother has extended but has not cancelled his flight. I just want to ask if I can use his baggage allowance even he does not board on plane?

aside sa posted ninyong customer service number , may iba pa po bang contact number kayo kasi si ma contact laging line busy.

Good morning / evening Sir/madam I have a problem in log in my email at your website to get a ticket the dialogue that pop up" You've exceeded the maximum allowable login attempts. Please reset your password." can you help me to reset my password and how to reset it? Thank you.

Promo fare sept.15 2016

magkano poh davao to cebu sept.15,2016

Good morning / evening sir madam can i asked a question how many allowance baggage this confirmation ticket number..Q52NQB. pleased answer..thank you..

I made a wrong booking schedule today for my sister, how can i change the travel date from Ja. 09, 2017 to jan. 14, 2017, Davao to Zamboanga.
the same promo fare as indicated on list of published fare rate.

HI PO IM THE WIFE OF RODERICK OCAMPO VARGAS ONE OF THE PASSANGER IN 5J015 I WOULD LIKE TO ASK IF HOW HE CAN GET HIS FREE TICKET HE WAS NOW IN DUBAI

Good Day,

Matanong ko lang po, magkano po ba ang cost when I book a flight from General Santos to Manila and Manila to General Santos?

I am planning to travel Sept 30th and be back to General Santos Oct. 3rd (maybe at night).

Please advise. Thank you

I already booked the ticket, but the name was not correct. I will correct - the minor name change. How is the procedure? Thank you.

i would like to request for the flight i booked which you have cancelled, it is Flight 5J 321 5:10 am and Flight 5J 322 6:45 am.

the ticket is not under the name of my brother but im the one who book and will pay for it.

can you please help me with this. it is you who have cancelled the flight.

thank you

My passport is already expired and will book my flight to Kota Kinabalu on October 21st to 25th. I have a scheduled renewal on the 27th of September. Can I still book the flight and just renew my passport by then?

I flight with Cebu Pacific on the 09/08/16 from Cebu to Manila (Flight Number 5J566, Booking reference number: QDF9YG). The flight was meant to take off at 14.10 and land in Manila at 15.35. Unfortunately, due to air congestion and bad weather it was delayed. We took off at 16.10 and finally landed in Manila at 18.15. Because of this I lost my flight connection Manila – London with Etihad and therefore rebooked a new flight with the cost of almost 500 pounds.

In order to claim that substantial amount of money to my travel insurance I would be very pleased if you could send me as soon as posible a statement regarding the delay of this flight.



Many thanks,

With kinds regards,

Maria Toledano Navarro

Dear Customer Service,

My flight was canceled last night, 21Aug (confirmation no M8E6VF Mla -Cebu - 5J 587). The Ground crew gave as a card on how to get /redeem the voucher for Free Flight . I have followed the instruction but no linked was provided in the itinerary.. Pls advise on how to redeem the flight

Thank you,
Evangeline G. Gabe (with alternate email add evangeline.gabe@fluor.com)

Hi po i just wanted to know what the update for my baggage?until i didn't receive any update from you....Erna A.Nonsol flight air (boracay caticlan to manila DG 6246 AUGUST 12 2016 16:20 BAGGAGE NO.DG476866.......

Hi,just want to ask what terminal in Naia will be our flight to davao tomorrow. With Flight #5J955. Will it be at terminal 3? Thank you.

Magkano po bayad sa dagdag na baggage Per kilo?

Ask ko lang po hanggang ilang kilo po pwede sa hand carry?

Good evening po ask lang po hanggang ilang kilo po puwede sa hand carry? At kung puwede po mag pa baggage kung magkano po dagdag na bayad per kilo? Please reply lang po sa email ko salamat..

Dear Sir/Madam,
I the undersigned is taken the flight from Cagayan to Manila on 28th July 2016 (flight 5J 396) but i did not recived the invoice copy of this flight
i request to send immediately the invoice copy on " dattatrayfere@yahoo.co.in "
as it is required for my office

RegardsDattatray G. Fere

MAM GOOD EVE..BAT GANUN WALAX PA DIN ,ANG ITENERARY NMIN..BINAYARAN KO NA SA CEBUANA ANG BOOKING NMIN KNINA NOON PA..BAT NOW WALA PA DIN ANG ITENERARY NMIN..BUKAS NA FLIGHT NMIN

Good Afternoon Po!
Tanong lang po sana kung magkano pamsahe ang alis sa December 27,2016 ang balik ay January 2,2017.

Sana po ma update niyo po ako.Salamat po

I just booked a ticket yesterday supposedly for my uncle, now i erroneously put him as a Senior Citizen because he is already 65 years old but i didnt know that he dont have a senior i.d because he was settling at the US. the locator number is S7D9FI. Can it be change into adult? or is it ok we he cannot show a senior id during check-in? any advice please...