Cebu Pacific loves to hear from you! If you want to book a flight, ask for inquiries, concerns, problems or make some feedbacks and suggestions, you can call Cebu Pacific Customer Service Phone Number below:
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"Cebu Pacific Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 299410 times and generated 860 comments. The article was created on 19 May 2013 and updated on 19 May 2013.
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My booking number is GIF4UQ. My Manila to naga flt was changed to 21august, I still have a flt from NAGA to Manila on 26 October. I want a refund for the MNL to Naga flt BUT I still want to keep the 26October flight. I was afraid to ask for refund on the web site because I dont want BOTH cancelled.. I want to keep the NAGA to Manila part. I found other transportation from Manila to NAGA. I only need the 26october flight. Thanks
I would like to check how to use my travel fund. I saw on google that it expires in a year but in my cebu pacific account, it says 2 years. So which is which? How do I use it?
I cant cancel my flight your system website is suck already a month still no response? ano cebupac galaw galaw baka ma stroke lakas nyo mag promote ng flight nyo regarding concern palpak.
I booked a ticket for my cousin last year(January 1, 2020). Due to current situation she cannot travel That's why she asked for a refund of the said ticket. Herewith is the details;
Valentina Pasilaban April 7, 2020 5J15 Dubai-Manila April 8, 2020 5J455
May 21, 2020 5J458 Iloilo - Manila May 21,2020 5J14 Manila - Dubai
Looking forward to refund the said ticket fare as soon as possible.
I am planning for reschedule but your online platforms does not work. I was texted only by your office informing me that my flight had already been cancelled. Not much of help your website can do on my case. Please do send me more info through my email address about this. if cancellation had been made, where there reversal of payment made on your part as well?
Good morning I would like to confirm on my request of rebooking under Customer Care reference no. 5284140 my flight was cancelled as I was texted and email by your company and I requested for rebooking until now there is no response.
i woud like to know the latest requirements needed upon boarding. I am a stranded individual and want to know if you required a swab test? or medical certificate and travel authority with brgy. cert is okay
i just want to ask what happen in my booking status.PLease check MDQENP.. when i check the booking ref. it says there is no booking. but how come ? my brother paid it tru his credt carp. pls check is asap.
Hello I'm stuck in Masbate and can't get out I would like a full refund of my return flight to Melbourne Booking ref number TB55HY FLIGHT 5J49 Its important to get this money as my children are hungry Much appreciated Mick James I await your reply Have a nice day
Last night I book my wife for two way trip flight to Davao. After entering the OTP number and payment proceeded, I wonder why there was no booking reference number showed up. Appreciate your quick clarification if I need to re-book again and if my wife's credit card was not charged. I can be reached at 09176722642, this Rudy Almazar husband of Maria Fe Almazar
good day.,, tanong ko lang po paana po ang gagawin nagkamali po kasi ang spelling ng pangalan ng live in partner ko, nakapag book na po kami ng flight, paano po namin mpapalitan ang spelling., thanks in advance.
Hi good day. Follow up ko po ung full refund ng ticket ko booking reference number LH9RHQ. Na apply ko na po siya online last Nov 4, 2019 then ang sabi ay successful and wait lang ng 10 working days bago siya ma revert sa credit card but sad to say til now wala.
I would like to request that I shall be issued a boarding pass in my travel to Cebu last October 1, 2019 ORIGIN DESTINATION FLIGHT NO CLASS DEP.DATE & TIME ARR.DATE & TIME MNL ( TER 3 ) CEB ( TER 1 ) 563 A 01/10/2019 03:50 01/10/2019 05:20
and my flight back to Manila from Cebu with details- CEB ( TER 1 ) MNL ( TER 3 ) 570 P 03/10/2019 18:20 03/10/2019 19:50 -
My office is requiring me to provide them my boarding pass with the above travels.
Hoping for your kind understanding and consideration.
i am online now, trying to book. but cannot find the option to pay via payment centers. only option provided is via credit/debit card, alipay, and paypal.
I want to change the dates of our travel from October 23, 2019 to october 25, 2019, I bought our tickets online. Please help me so that our travel dates will be changed ASAP. Our flight is from Davao City to Iloilo City. Reference No. OYLLNI
Refer to my booking C7U16L route Bangkok to Manila , Manila to Cebu on January 15, 2020 and back from Cebu to Manila on January 19, 2020 from Manila to Bangkok on January 20, 2020
I got mail from Cebu about the time changed and Cebu offer me 3 choises and I choose refund all
I did not get any mail from Cebu airlines, When I get the refund so please let me know
MAY PENDING COMPLAIN PO AKO ABOUT SA ADDITIONAL BAGGEGE KO NAGADD PO KC AKO NG 20 KLG KASO D NMN PO SYA PUMASOK TAPOS PO BINAWASAN PO YUNG ACCOUNT KO NG 92 ANG CHARGE KASO D KO NA PO MAINTAY KUNG KELAN NYO IBABALIK YUNG 92 KAYA NGADD PO ULI AKO PERO ASK KO PO SANA MAY POSSIBILITIES PA PO BANG MABALIK UNG BINAYAD KO NA 92 AED
