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Cebu Pacific Contact/Telephone Number
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Cebu Pacific loves to hear from you! To make a booking via phone or for feedback, questions and suggestions, please contact Cebu Pacific through the following:


Picture of Cebu Pacific Airplane


CALL CENTER

Manila Office:
Contact/Telephone Number: (02) 7020-888

Cebu Office:
Contact/Telephone Number: (032) 230-8888


TICKET OUTLETS IN LUZON, VISAYAS AND MINDANAO

You can book a Cebu Pacific flight at any of their ticketing outlets in the Philippines. Find the nearest one for you:

METRO MANILA

T3 Sales Office
Level 3, Departure Hall, 
Naia Terminal 3, Andrews Ave., Pasay City

Robinson's Galleria 
West Lane, Level 1, Ortigas Ave. Pasig City 
Business Hours: 10:00 AM - 9:00 PM, Daily

Robinsons Place Manila
Beside Adriatico entrance 
(in front of Malate-Adriatico Grand Residences)
Business Hours: 7:00 AM - 9:00 PM, Daily

Express Ticket Office 
Terminal 1, Manila Domestic Airport, Pasay City 
Business Hours: 4:00 AM - 8:00 PM, Daily

Summit World Manila 
Level 5, SM Megamall, Mandaluyong City 
Telephone Number:  (02) 631-2277 / (02) 6350775

Access Universe
#24 Bohol Avenue South Triangle, Quezon City 
Telephone Number: (02) 928-8911 to 12 / (02) 924-1348

Supersonic Services Makati 
G/F, Collonade Res. C. Palanca St. Legaspi Village, Makati City
Telephone Number:  (02) 840 2952 / (02) 893 9614

LUZON

Supersonic Services Clark
Unit 106 Marlim Mansions, Balibago Angeles
Telephone Number:  (045) 892-5397

Eurogate Travel & Tours
103 Fields Ave., Balibago, Angeles City
Telephone Number:  Tel no: (045) 892 0962 / 892 4749

RCL Ticketing Outlet
183 National Highway Brgy., 5 Coron Palawan
Telephone Number:  (048) 725-4425

East ASIA Ticketing Services Inc., 
MOA Bldg., Brgy, Coron Palawan
Telephone Number:  (048) 723-1224

Robinsons Place-Imus 
Level 4, Aguinaldo Highway Imus, Cavite
Business Hours: 10:00 AM - 8:00 PM, Daily

Golden Ace Resources
Airport Site, Legazpi City
Telephone Number: (+63 52) 480-9667

Golden Ace Resources Corporation
Casablanca Hotel Penaranda, Legazpi City
Telephone Number: (+63 52) 481-2328

The Hubs A.T.O - POLANGUI 
Bichara Commercial Complex Basud Polangui, Albay 4506 
Telephone Number: (+63 52) 435-1122 / (+63 52) 212-6589
Manila Line: (+63 02) 697-3693 
Cellphone Number: (+63 0919) 578-1199

Golden Ace Resources Corporation
#2 Taal St., Mayon Ave., 
Naga City 4400 (Head Office)
Telephone Number: (+63 54) 473-9669

Golden Ace Resources Corporation
Crown Hotel, Elias Angeles St., Naga City
Telephone Number. (+63 54) 478-8933

Gateway 21 Holidays Naga
CBD Plaza Hotel, Near SM - Naga across Central Bus Terminal 
CBD II, Brgy. Triangulo, Naga City
Telephone Number: (054) 472-5777 / (054) 475-5202

Gateway 21 Holidays - Legaspi City Airport
Airport Site, Mayon Airport Canteen,  Legazpi City
Telephone Number: (052) 480-5055 / (052) 820-2121 / (052) 481-9147

Gateway 21 Holidays
Metroglass Office Peñaranda St. Legazpi City
Telephone Number: (052) 480-5005 / (052) 820-5252

Gateway 21 Holidays - Sorsogon
Sorsogon Commercial Piot, Sorsogon City
Telephone Number: (056) 421-5756 / (056) 421-55555 / (056) 211-2128

Caritas Tours & Travel
Rm. 32 Colegio Business Center
Nuevo Segovia St. Vigan City, Ilocos Sur
Telephone Number: (077) 722-21-41

Travel Ilocandia Tours & Travel
Ground Floor CF Bldg., 
#80 Gen. Luna Street 2900 Laoag City Ilocos City 
Telephone Number: (077) 770-5050 / (077) 770-4049 / (077) 771-1295 (fax)

Gateway 21 Holidays - Masbate
Masbate Lodge, Quezon St., Masbate City 
Telephone Number: (056) 333-2184 / (052) 487-5103

Gateway 21 Holidays - Virac
019 Sta Cruz St., Virac Catanduanes
Telephone Number: (052) 811-1738

Golden Ace Resources Corporation
San Juan St., Virac, Catanduanes
Telephone Number: (+63 52) 811-2788

Gateway 21 Holidays - San Jose (Mindoro)
Liboro St. San Jose Occ. Mindoro 
Telephone Number: (043) 491-2134

Kendi Air Travel Agency - San Jose (Mindoro)
Burgos St., Brgy6, San Jose Occidental Mindoro
Telephone Number: (043) 491-4745

GD Travel and Ground Services
E&A Canciller Bldg, Canciller Avenue, Cauayan City
Tel: (078) 652-2719 / (078) 353-0207

VISAYAS

Cebu Airport Ticket Office 
Mactan International Airport Lapu-Lapu, Cebu City
Business Hours: 1:00 AM - 9:00 PM, Sun / Mon / Thu / Fri 
Business Hours: 5:00 AM - 9:00 PM, Tue / Wed / Sat
Robinsons Fuente 
Fuente Osmena, Cebu City 
Business Hours: 9:00 AM - 8:00 PM, Daily

Skyliner Services-SM City 
Lower G/F North Reclamation Area Cebu City 
Tel: (032) 233-4983

Skyliner Services-Ayala Center 
South Parking Area Cebu City
Telephone Number: (032) 231-6808

Summit World Bacolod
Victoria Arcade Rizal St. Bacolod City 
Telephone Number: (034) 434-2021 to 23

Ramar Services 
479 Gov. S. Perdices St. Dumaguete City 
Telephone Number: (035) 225-6850

Maves Services 
Sm Branch, SM Iloilo
Marymart Shopping Arcade Iloilo 
Telephone Number: (033) 338-0585 / (033) 508-7144 / (033) 336-7817 / (033) 320 9284

Jonar Resources 
Toting Reyes St. Kalibo, Aklan 
Tel: (036) 268-7264 / (036) 262-7249

Jonar Resources 
Roxas City, Airport
Tel: (036) 621-0307 / (036) 621-4548

Summit World Tacloban 
Senator Enaje St. Tacloban City 
Tel: (053) 325-7747 to 49 / (053) 321-9410

Tarsier Tours and Travel Services
Gallares Bldg. Graham Avenue Tagbilaran City, Bohol 
Tel: (038) 235-3541 / (038) 411-3615

East Asia Ticketing Services Inc
Puerto Princesa Airport Rizal Ave. 
Extension Puerto Princesa, Palawan
Tel: (048) 433-5541 / (048) 434-8100
MARG Services
Del Pilar St., Brgy Mabolo Catarman Northern Samar
Tel: (055) 500-9041

Trip Makers Travel And Tours 
Gomez corner Cajurao St., Calbayog
Tel: (055) 209-4623

MINDANAO

Davao International Airport 
Sasa, Davao City 

Summit World Cagayan 
Hayes Ticket Office, Cagayan de Oro City 
Tel: 088) 858-3936
Marian Air Inc. 
#044 Montilla Blvd. Butuan City 
Tel: (085) 341-7519

Summit World Davao 
2/F Victoria Plaza Mall, Davao City 
Tel: (082) 224-0960 to 62

Summit World Zamboanga 
Lantaka Hotel NS Valderroza St. Zamboanga City 
Tel: (062) 993-1145 / (062) 993-1166 / (062) 991-3567

Summit World Cotabato
Roman Vilo St. Cotabato City

Dipag Travel Agency
106 Bonifacio St., Dipolog City 
Tel: (065) 212-6516 / (065) 212-8229 (fax)

Exceline Travel & Tours 
Osmena St., Dipolog City 
Tel: (065) 212-2426 / (065) 212-3482

Ramar Services – Dipolog
Gen. Luna St., Dipolog city
Tel: (065) 212-9005

Davao Importer & Distributor, Inc. (DIMDI) 
J. Catolico Sr., Street 9500 Gen. Santos City
Tel: (083) 552-8336

Pacific Wide Travel & Tours – GES
Mezzanine Floor Gaisano Mall J. Catolico Sr., 
Street 9500 Gen. Santos City
Tel: (083) 301-7820

Skyteam Services Inc., - GES
Door #4 Philippine Champion Bldg., J. Catolico Sr., 
Street 9500 Gen Santos City 
Tel: (083) 301-0083

QSC Travel & Tours 
Quality Shopping Center, Washington St., Ozamiz City 
Tel: (088) 521-1525

ECL Travel & Tours 
G/F Geeg Mall, Ozamiz City
Tel: (088) 521-3479

Virgox Travel Airways Agency 
Amat cor., Rizal Sts., Washington Surigao City Surigao del Norte
Tel: (086) 826-8818

Sade Marketing 
03765 Narciso St., Brgy Taft Surigao City Surigao del Norte
Tel: (086) 826-0259

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Total comments: 1871 2 3 ... 12 13 »
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187 Kate Agustin Parulan • 5:31 PM, 26-January-2015
last january 23, 2015 we paid at BPI thru over-the-counter here in Digos City, Davao del Sur. you haven't send us our itinerary yet and confirmation number. this is our email ad kate.parulan@yahoo.com...please reply asap. thanx...
kate parulan & alfred parulan
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186 Simon Babalcon Jr. • 12:30 PM, 22-December-2014
Is it possible to request special flight frm Manila to Cebu for Tacloban bound passengers? Mr. Simon P. Babalcon jr
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185 Renz Workshop • 0:29 AM, 20-December-2014
member of cebu pacific airline please contact me in my number for personal issues of my fligth here in manila pasay .. this is my contact number 09197492771
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184 Tiny Estremera • 1:03 PM, 27-November-2014
Dear Cebu pacific,

Happy holidays!

I would like to ask a few questions. I have a domestic flight this coming December, and I would like to bring with me my pet dog. He is a 7 months old shih tzu. Do you have any required documents or how I will process it. Please let me know through my email address: ladytiny_82@yaho.com , marianneeve.estrmera@gmail.com or mestremera@ergocontracts.com . Or you may send me message through my mobile no. 09166445943.
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183 Cathleen S. Van Egmond • 2:53 PM, 21-November-2014
Dear Cebu Pacific,

This is Cathleen Saavedra. I would just like to ask about my flight itinerary that you haven't send it to my email address. I book my ticket through my bank net. Yesterday Night.

Only Trace Number I recieved from you. This my details:

Cathleen Saavedra

Trace Number: 723945

From Manila to Davao

date of Departure: December 25 , 2014

Time of Departure: 7:00 - 8:45 am

Plane Number: 5J963
email address: cathleen_saavedra@yahoo.com
cathleensaavedra@gmail.com

Please do help me to trace my Flight..

Sincerely,

Ms. Cathleen Saavedra
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182 Mara Louisa Tangog • 4:05 PM, 15-November-2014
hi! i wasn't able to print my itinerary receipt.. i was about to pay thru payment center.. .how is that? how can i retrieve my confirmation #? please help...
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181 Sara Almario Male • 6:37 PM, 30-September-2014
hello,i just want to double check if my airticket is confirmed passenger's name Marilou R. Almario...U8R5MP need your reply pls.tanx
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180 Maria Theresa Villaruel • 4:59 PM, 17-June-2014
Hi there, Can you wait the the passengers name Seigfred Villaruel, Janssen Mark Villaruel and Erlinda
Villaruel for the flight 5J 170. They are on their way to the airport.
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179 Krishnamurthi • 11:23 AM, 17-June-2014
When is Cebu Pacific resuming flights from Clark to Kuala lumpur. Alot of Malaysians are waiting
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178 el • 11:17 AM, 14-May-2014
PLEASE we need immediate action!!!!
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177 el • 11:16 AM, 14-May-2014
Good day!
How can we cancel the flight?, how can we get the refund..

the telephone numbers you posted over the internet are not working.. How
can we reach you?

here is the booking i.d X8D6PC
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176 Wyeth • 6:52 PM, 13-May-2014
Hi. my second name is misspelled in my ticket,do you know what do I do about it?please help =c
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175 Peter • 1:42 PM, 13-May-2014
Am I allowed to take my walking stick on board with me or do I have to check it in?
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174 MARIA VICTORIA TIPAY • 8:37 PM, 20-April-2014
gud pm. Booking was made on April 17, 2014 and was not able to print our itinerary. I went to the "Manage your booking" but no booking was made. Likewise, I have not received any confirmation via my email. Kindly advise us status of my booking. Thank you.
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173 Regina Apologista Matchite • 11:08 AM, 20-April-2014
good day!

i would like to ask if you received my booking i made last night..
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