troels madsen
[Entry]
Dear sirs,
I contacted You earlier regarding a failing paying out to my recipient in The Philippines - and I think I was told by You in Your website that I could anticipate only 48 hours of waiting for Your answering my question. However, I have not heard from You yet, so I'm hereby repeating my question: WHY has my transferred amount not been paid out to my recipient - EVEN after 1 month? I think I also told You that my FIRST transfer to the SAME recipient was completed with NO PROBLEMS - and was received in The Philippines after a few days...
Yours faithfully,
Troels Madsen
(THIS is my FIRST ADRESSING YOU - about the 'failure of payment: Dear Sirs!
WHY must my recipient WAIT for almost 1 month to get her money?
Yours sincerely,
Troels Madsen
THE TRANSACTION: (info from my netbank) Kind of payment: To foreign country, standard transfer Payment Status: Completed From account: Danske Konto - 4476086043 Text: bd party half Date of payment: 04.08.2015 (August 4th) Interest date: 04.08.2015 Recipient: maria theresa bacus ramas cadicay lawaan III 6045 talisay city PHILIPPINERNE To account: 4215850100841197 BIC (SWIFT-adresse): RCBCPHMM Message to recipient: half bd party gracelyn Amount: 110,00 USD Transferred amount: 110,00 USD Exchange rate: 681,30 Cost: 50,00 DKK Sender and recipient share Total amount: - 799,43 DKK Reference number: 9605216767
(The recipient told me it is METRO BANK) (I) FIRST TRIED METRO BANK! (I) NOT YET GOT ANY RESPONSE... )...............
(And THIS is information details (details DIFFERENT FROM 'failed transfer' details) of my transaction which - at an earlier time - went off WITH NO PROBLEMS (...and - according to statement from recipient to me - THE SAME ATM machine (a machine (at a METRO BANK building or sth) which - ALSO according to my recipient - OFTEN fails to work!) had been used ON BOTH OCCASIONS!): Text: Payment to foreign country, Date of payment: 20.07.2015, Interest date: 20.07.2015, Message to recipient: gracelyn resumed, Amount: 27,00 USD, Transferred amount: 27,00 USD, Exchange rate: 688,87, Total amount: - 235,99 DKK, Reference number: 8805201619......)
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