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I was sending money to my family in tanke talisay via world remit 2 days ago. But your company said not available, how come ? You are giving them a hard time giving that small amount of money. They have given you the complete information from me and from world remit and you even told them to go to cebuana lhuilier. Can you please give me a reason why you don't want to release the money??
The name of my mother is " antica flornessis Dejacto "
Transcript of the copy from a formal complaint I filled at the corporate office of RIA Money Transfer based in California, USA.
"Your local agent the “Palawan Pawnshop , Talisay City Tangke Villoria Bldg. Pedro Bacho St”. is giving a hard time to my son. They cannot release the money due to the error or a missing name out of four. In which I diligently provided at your website during the application process while I made my transaction online at your website.
My son's name is Wilhelm Iami de la Torre Miego. Your office missed the word “Iami” & the “teller” at the above local agent would not release the money. Even for the fact that he had shown the requirements which are; ID and PIN # plus the copy of the transaction receipt I forwarded to him by email.
I am a regular user of Money Gram transfer services for the last 14 years and wishes to move to your company due to the proximity of your local agent in that particular place.
But if the local agencies cannot act professionally that, instead of being so strict and holding the money without considering a common sense decision based on what are the proof are shown to them. I don't know if they are a good business ambassador to a money transfer business like yours.
Nowadays, reviews are common over the Internet. I am holding my breath with this action until your office will give me a satisfactory result from this test run. If your office will act accordingly and control your local agents in Tangke, Talisay City, Cebu, Philippines I can bring more client to this website. We are thousands here in New York who wishes to use the comfort from our home by sending money thru website like yours.
