For your problems concerning your Globe (may it be landline/telephone, tattoo, broadband internet, bills) or any other Globe-related concerns, you can now call them in their new hotline/phone number indicated below.
Globe logo - "abot mo ang mundo"
Globe Customer Service New Phone number: 027301000
The good thing is it's FREE of charge to call as long as you have at least 1 peso remaining balance using your Globe landline/telephone or your Globe or TM mobile number. You can call them anytime, anywhere (24/7).
You can also contact Globe at the following hotline numbers:
211 or 2629 - using Globe Mobile Phone
173 - Repair (using Globe landline/telephone)
02-730-1000 (using Globe landline/telephone)
You can also contact the following 24-Customer Care Hotline Number:
171 - toll-free from any Globelines
(02) 919-8888 [Luzon]
[032] 410-8888 [Visayas and Mindanao]
You can also send your concerns, problems or questions to Globe Customer Service email address:
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"Globe Customer Service New Contact/Hotline | Phone Number" was written by Mary under the Directory category. It has been read 1090957 times and generated 1988 comments. The article was created on 28 July 2020 and updated on 28 July 2020.
You may post good or bad customer reviews in the comment below.
I have paid twice last October to update my account, but still i am disconnected this day and i received another bill which i have to pay 2798 which is due on November 7, 2021. I need clarification please assist me on this, very much disappointed.
Hi Globe, nawala po yung internet connection namin simuna nong October 5, 2021 hanggang ngayon October 7, 2022 na. Wala parin progress ang internet connection ninyo lahat ng trabaho ko ky nag pending simuna nong october 5. Ang sabi mag sesend kayo ng technician pero wala pa rin hanggang ngayon. Tapos sisingil kayo ng completong bayad pagkatapos ganito yung serbisyo ninyo.
ako po si norhuda my globe wifi plan kami nakapangalan sa kapatid ko Abdullah A. Saligan kahapon nawalan kami ng internet tumatawag ako ngayon hindi po ma contact.nagbayd na po ang kapatid ko ngayong eh ang last pay pa namin september 5 pa. kaso kahapo september 1 pa lang pinutol na yata ang line namin.pa check naman po
Account# 887 187 529 Account Name: Abdullah A. Saligan
Since Aug 24, 2021 nawalan na ako ng internet connection, and today is already August 28. I Have reported this several times and up to now hindi pa rin naayos. Kung kailan kayo nag migrate into Fiber saka nagka loko-loko ang internet connection ko. Pati landline hindi na rin magamit. Paki ayos na lang soonest please.
Please have someone contact me I've tried messenger , Landline contact number no luck of getting a hold of someone..Since our connection was moved to Fiber no one advise us that a new acct was created so weve paid the old acct..Once we've realized the issue we went to the Mall Store to report the issue and was given an appointment to talk to an agent and so we thought all was taken care off,,,Now Im getting message from again with a pending bills and disruption to my service..Can someone please contact me?
dear globe, there are already 3 service technician came to see our internet connection within the span of one week but after checking they notice that there is nothing wrong with the cable and when they left the house, the red blinking light is ON again meaning there is no signal. i think the router is the problem. can somebody help me about this. account number: 900726191 landline: 75279517
Dear Globe, bakit nung pinalitan nyo ng fiber yung internet namin sa saka nagkakaproblema???? laging putol-putol ang internet... im in the middle of meeting tapos mawawalan ako ng internet... pwede bang pakibalik na lang sa dati para tuloy tuloy ang internet namin..... nakakainis!!! kung kelan kayo nag upgrade saka naman kayo naging problema sa akin.... balik nyo na lang yung dati kong modem...
Dear Ma’am/Sir, Good morning po, mag pa temporary disconnection mna po sa #885492485.sana po matugonan po ung reklamo ko pra wla akong babayaran sa month na eto. Salamat po sna matugunan nyo po. Pnay chat ako sa globe at home nd nman po nasagot.
I have a concern regarding my simcard Globe Plan. I've discovered that the number associated with the simcard had been used before. In this case, I am having a problem registering to GCASH because they asked security questions which I never filled-in anything nor register yet to GCASH.
How can I recover it when I don't have all the info and can't even contact the previous owner of the simcard?
may isang bill na asinisingil sa amin ibang account no. paid kami sa dating account no. namin till march tapos may bago kaming bill for aprilunf isang account no. unpaid daw since Feb. nakaka dismaya
To: Globe Customer Service. Please assist this reconnect my Globe Home Broadband I paid already Account # 874372297 / date pay: March 15, 2021 / time: 9:42am / Amount pay: 6,855.00 / O.R.- 0002 at Cebuana Lhulilier. Thank you and more power. please. just contact me 0966-2046-201 Andy
Dear Sir, With due respect, I am writing this letter to inform you that my telephone line (no dial tone) and no internet connection d for almost four (4) months now. I am facing trouble because most our business transaction is done online and for that I need a proper internet connection. I have already made a complaint but no one took any action upon it. I request you again to send someone from your office to check my connection. I expect a quick response as satisfying your customers should be your first priority. Thanks
i would like to verify. i have paid my plan last Mar 8 for mobile phone 09176254684, but last night i received a text from globe that my subscription was suspended due to unpaid balance. please help to verify.
Please send to me the quotation for the following details below: Office Location: NLIC Building 7th Floor, 6762 Ayala Avenue, 1200 Count of Computers in office : up to 8 Mbps : probably 40mbps to 100mbps Telephone line : at least 2 to 3 line
Hi Globe, I need your assistance as my prepaid number 09271591962 which I applied for roaming in Singapore were unable to get a network. It has no signal. Please assist as soon as possible. You may contact me through my email add, magerbac@yahoo.com.
gud day almost 5 days now until there no connection ,they always promise us,as today again.i have already have ref.# 59268998 always said visit,pls,follow up.thank you
If yes, may I know the speeds that we can choose from and the corresponding cost? If you have speeds above 500mbps, it will be better but if none, its okay. Just provide us the pricelist including the Installation Fee, Lock in Period and Pre-termination Fee
Thanks and hoping for your immediate response.
Jun Tadlas IT Manager- Little Champions International Learning Center
