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Online Chat Contact Support for Globe Broadband Internet, Landline, Mobile Phone Problems
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Do you have problems regarding your Globe broadband internet, landline, mobile phone (bills, payments for postpaid and prepaid, technical problems, globe related problems)? You can contact Globe Online Chat contact support in Globe's website.

Visit Globe website here: www.globe.com.ph. Click on the Chat link located in the navigation bar as you see below.

Snapshot picture of Globe's Website

Please wait for a moment until a customer representative tries to connect with you. You can now chat Globe Chat Assist representative in real time.

Snapshot picture of Globe's Chat Assist service

You can air or post your Globe related problems here in the Globe Online Chat Assist. Just be sincere and be specific with your problems for more prompt and accurate solutions of your concerns.

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 1051 2 3 ... 6 7 »
105 natalia saulog crudo   (18-October-2015 7:47 AM)
Landline is not working

104 jb bedia   (12-August-2015 6:59 PM)
i will report about my lost phone.

103 Edlyn Akinlawon   (03-June-2015 6:53 PM)
Landline is not working...

102 Vital Dizon   (21-November-2014 4:46 PM)
i have a newly installed broadband, plan 899 just last oct 27. acct no 855 088011, under the name of vitaliano a dizon jr, dilkiman-1, san rafael, bulacan. since then up to now, the internet connection is very intermitent. i'm very lucky if i got a connection whenwver i turn on my computer. if i got a connectio, it doesnt last long and will be disconnected. a technician came but didnt do anything, just waited for the connection to be made and left, telling me that for 1 week the servivice will improve

101 Nones Rowena   (19-October-2014 12:44 PM)
Good day,more than week na po d gumagana sng globe broadband nmin,dito po s silay city,negros occ.anu po b ang numbr ng globe sa bacolod area po,tanx

100 Cyra Ganda   (07-August-2014 12:04 PM)
gudday,i lost my wireless connection to my loptop,can u pls help me with this;how to reconnect it

99 Vilma Pinar Cañeda   (14-May-2014 2:41 PM)
Good day, my landline is not working for more than two (2) weeks, can you help me with this? I don't know if the problem is with the network signal or my telephone is defective already? Hope to hear and see a positive result and action to this matter.

98 Jude Sagun   (26-April-2014 0:28 AM)
Dear Sir/Madam,

I am so disappointed about the bad service of globe network. Every time I registered to powersurf 50, which have a 1 day unlimited surfing, my browsing speeds are reduced after 9 hours of my registration even I used it for a little duration of time. I don’t understand this kind of service, it is so annoying and it is always happening to me and all the time that I really need the internet. I wanted to check if there is something that can fix the service but if this really the system of the network, I would be better to use another broadband. Please have any response.

97 Chill   (14-March-2014 3:56 AM)
I enrolled to your unlisurf for 1day. Why i have limited surfing when the promo is unlisurf.
I always received a message after a few minutes of working around google that you will lower my surfing speed.
Please resolved this asap.

96 Cristina Dollano   (20-February-2014 10:03 PM)
Early this evening, I received a message from globe, telling me that they are having a technical problem regarding the promos. In addition to it, they were sorry and they're giving me a free call and 20 free texts. The free text is working but the call is not. Whenever I try to dial a number, it says that I don't have enough load. What should I do about it?

95 joy   (20-February-2014 9:33 AM)
Gud day Sir/Ma'am can i ask my bill of my globe account until now i don't receive my bill i don't know also my account no.

94 kenneth leopardas   (04-December-2013 7:19 PM)
is globe internet having technical issues in cebu city? my connection last from 1mid-5min then i get Disconnected.. been restarting my router.. its been this way for 3 days

93 kenneth leopardas   (04-December-2013 7:17 PM)
is globe internet having technical issues in lapu lapu city please

92 jenalyn reyes soriano   (30-October-2013 1:24 PM)
Gud pm,can you teach me how to change my password at my Dsl broadband internet

91 sheng   (04-October-2013 8:12 PM)
can you help me activate my sister's globe roaming number in japan. it has activated already here in philippines but when she try it there's no signal..pls help

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