Online Chat Contact Support for Globe Broadband Internet, Landline, Mobile Phone Problems
Do you have problems regarding your Globe broadband internet, landline, mobile phone (bills, payments for postpaid and prepaid, technical problems, globe related problems)? You can contact Globe Online Chat contact support in Globe's website.
Visit Globe website here: www.globe.com.ph. Click on the Chat link located in the navigation bar as you see below.
Snapshot picture of Globe's Website
Please wait for a moment until a customer representative tries to connect with you. You can now chat Globe Chat Assist representative in real time.
Snapshot picture of Globe's Chat Assist service
You can air or post your Globe related problems here in the Globe Online Chat Assist. Just be sincere and be specific with your problems for more prompt and accurate solutions of your concerns.
Use English language when posting comments. Non-english comments will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
i have a newly installed broadband, plan 899 just last oct 27. acct no 855 088011, under the name of vitaliano a dizon jr, dilkiman-1, san rafael, bulacan. since then up to now, the internet connection is very intermitent. i'm very lucky if i got a connection whenwver i turn on my computer. if i got a connectio, it doesnt last long and will be disconnected. a technician came but didnt do anything, just waited for the connection to be made and left, telling me that for 1 week the servivice will improve
Good day, my landline is not working for more than two (2) weeks, can you help me with this? I don't know if the problem is with the network signal or my telephone is defective already? Hope to hear and see a positive result and action to this matter.
I am so disappointed about the bad service of globe network. Every time I registered to powersurf 50, which have a 1 day unlimited surfing, my browsing speeds are reduced after 9 hours of my registration even I used it for a little duration of time. I don’t understand this kind of service, it is so annoying and it is always happening to me and all the time that I really need the internet. I wanted to check if there is something that can fix the service but if this really the system of the network, I would be better to use another broadband. Please have any response.
I enrolled to your unlisurf for 1day. Why i have limited surfing when the promo is unlisurf. I always received a message after a few minutes of working around google that you will lower my surfing speed. Please resolved this asap.
Early this evening, I received a message from globe, telling me that they are having a technical problem regarding the promos. In addition to it, they were sorry and they're giving me a free call and 20 free texts. The free text is working but the call is not. Whenever I try to dial a number, it says that I don't have enough load. What should I do about it?
hi,,i have a problem on my globe landline #2136697 with account no. 848146342,,the problem is there is no incoming and outgoing call..for past one month...my payment is updated so im hoping for your immediate action on this..thank you
why my internert connection are slow when time comes to 5pm to 8pm everyday since first day of aug. 2013. to present. i want to why?when i speedtest the connection it was only 0.42 kbs . but my apply in globe is 1 mbs
hi ,, just wana ask about globe plan load,, kasi i keep doing the *143# way to check the load plan balance , but til now i didnt receive any mesage from globe... what is the other way? bka kasi mmya mashock na ko sa bill ko ,really need to know, i cant contact also their customer service #
good eve. . pwede paki ayos yong landline at internet connection namin dito,, wala kasi dial tone yong telephone namin at walang internet.. sa amin lang walang internet pero sa iba meron.. bayad naman kami.. pwede pa puntahin nyo tech ninyo dito.. ito address po mangawong p#2 mgy. bislig city.. name:anthony g. millan account number:848684181 salamat po... sana mag fedback,
82marian bernadette dela peña(11-June-2013 10:48 AM)
magandang arw po !! hindi po nmin maayus ung internet nmin ng ayus since may 8 .. ee kelangn po nming magkaroon ng internet kc po ttwag po kmi sa ibng bnsa .. sana po maayus na ito .. sa bndang Dampol 2ndA pulilan, bulacan ang location ng aming internetb na may panaglang Family cute .. maraming salamt po !!!