Aiming to serve its customer the best it can be, LBC is now providing a customer service live agent where you can chat a customer service representative.
Click the button below to talk to an agent:
About LBC
Founded in 1950, LBC is the leading courier and money remittance company in the Philippines. It has now over 1,000 branches in the Philippines and over 100 branches worldwide.
If you have any concerns or problems (such as remittance details, transaction inquiries) with LBC, you can post them in the comment below.
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"LBC Customer Service: Chat Live Agent" was written by Mary under the Business category. It has been read 46567 times and generated 1324 comments. The article was created on 18 April 2013 and updated on 18 April 2013.
Hi, i just want to update my order, LBC texted me yesterday that it should be delivered on that day but it did'nt arrived. I traced it in your website and it stated that they try to deliver it but my address is unknown? That's impossible, my cousin mail was always deliver in their house by LBC also and their house was near to us. Can you help us to resolve this issue?
Hi! I just want to inquire about the item that I was supposed to received today. I didn’t arrive and when I track it, there was a shipment issue. What is that issue? If there is any problem, my number is on the receipt. Anyone can call me anytime. Can you help me? I need the item asap for we are going to travel on Friday. Thanks!
Hi! Gud afternoon... I would like to make a follow up regarding my parcel send last June 11 from Tacurong city, Sultan Kudarat.The said branch informed us that I should have it by Friday or Saturday(june 14). But unfortunately until now I don't receive any or even a txt from your company what happened to my parcel. It’s a very important documents and many of my transactions was delayed due to this. Will you please take an urgent action regarding this issue. And give me an update about this. It's almost a week now. Thank you
Bakit po hndi man lang ako kinontak kung anjan na yung delivery ko?, Hindi ko naman expected na ngayon ang dating ng mail ko?, Pano ko ba pwedeng ipadeliver ulit sakin yung mail ko?,
Good day! Bakit po hindi nadedeliver yung item ko galing bdo. Imposible po na hindi ma locate ang lugar dahil nandito lang ako at marami ng nagdedeliver dito.
So today my order was supposed to be arrived. But I noticed that they said delivery failed because the buyer isn't home. I do apologized because my phone is not online right now. But maybe you can give me the couriers contact number?
I would like to report an incident were in the delivery man was not able to deliver the package properly. Previously he will call me first and ask for a consent regarding the deliveries. But last April 29, 2019, no calls were made regarding the package and I just saw the package at our window. He opened our window and left it there, since no one is at home that time. Take note that he just left the package at the window and leaving the windows widely opened. Tracking # 12684869602.
I would like to follow up my collection. My transaction at LBC SUCAT PUREGOLD on APRIL 12, 2019 and received by consignee on APRIL 18, 2019. This is a Cash on Delivery plus shipping to be collected by LBC I also confirmed the consignee paid the certain amount but until now there is no credit to my account. Reference no. 331054387032
Good Afternoon, Paano po ba mag raised nang concern and sino po mag attend kulang yung na e deliver na ITEMS from sender. We already emailed to customercare.lbcexpress but until now no response.
Good morning may question lng po kapag arrived n s laguna ung package kahapon ilang days po ba madedeliver un? Kc po wlang tao dun pra makapunta kng kelan idedeliver. Tnks
Please help what is wrong with this parcel? 1731-2310-2218
And for cash on delivery and cop Are the money for these tracking number deposited?I did not receive any text confirmation 1731-2310-5211 1731-2310-4489 1731-2310-3844 1731-2310-3854 Please help
Ask ko lang po kung may iba pang way para ma-track yung pinadala namin sa Davao Area. Nawala kasi yung courier ko so wala akong copy ng tracking number ko. Please feedback. Thank you
Hi, please notice me po, nag email na po ako maraming beses na po, about po sa parcel ko, April 1 po dapat ang delivery day, kaso nung chineck ko po sa website, sabi po hindi daw po kumpleto ung address ko, nakita ko naman po ung copy po ng sender ng parcel ko, tama naman addresss, hindi man lang po sila tumawag that day, and after po nun, pinacclaim nalang saakin sa delivery hub, sonramg layo po non saamin, kaya nga po door to door po yung pagdeliver sana, may baby po ako. Tumawag na po yung sender ng parcel ko, finofollow up nya na kahit itransfer nalang po sa LBC Zabarte Mall Branch, pero till now wala parin nangyayari. Sobrang kailangang kailangan ko po kasi ung gamit ko. Please help me naman po. Ito po yung tracking number ko, 181341465186. Please help me po, sobrang importante po yun, 1 week na pong delay. Thank you po
Hi, nagpadeliver ako through LBC 5 days ago, ngayon ko lang nalaman na hindi pa pala natanggap ng recipient ko ang package. 3x na ako nagpadala and lagi naman nakukuha same address, same contact number and same person. Need your assistance please