MCWD (Metropolitan Cebu Water District) Office and Contact/Telephone Number

How much is the payment for residential water connection in MCWD?

Please help, We have damaged meter here in Consuelo Vill., Basak, Mandaue City. Water supplies are cut shot down due to this problem.

Good day ma'am/sir!

I would like to follow-up when would your inspector/s come to our residence or place to inspect where would the water service would be connected. It was been 5 days already since my father attended the seminar last Wednesday (November 9) and we are still waiting for the inspector to come. We need the water service connection as soon as possible and I hope you will do an immediate action for the request of your customer as on the seminar, it was being said that the inspector will come within 2-3 days from the date the applicant attended the seminar.

I also tried to call the telephone numbers and cellphone numbers you have provided in the leaflets given during the seminar. All the numbers kept on ringing and nobody answered my call except 256-0424 but then it only took for a while and said I must call local no. in 254-8434... I am tired of forwarding my calls and not able to answer or help their customers inquiries or complaints. What kind of service does your district provide to your customers? The telephone number you provided were useless 'cause no one answered the phone.

Good day. This is one of the concern citizens of St. dominic's Place subdivision own by prohomes development inc. We would like to ask of what is your agreement between prohomes and your organization because the minimum of our water here increase up to 395 for minimum of 10 cubic. As we know that the minimum of water now is 180 for the first 10 cubic, how come this developer increase as much as this?

Please help, we have a damaged meter here in katipunan labangon cebu city near skywalk. all water supplies are cut or shot down due to this problem

People, dont be too harsh, MCWD's just doing their job, repairing, service....

I just wanna ask when is your plan to reconnect our water connection here in molave tabunoc as we been paid in full yesterday.i thought you will have it back early morning today but it almost noon our water still disconnected.please pay attention as it is already start irritating me...

Very inaccessible, call their "action" number and they will say that they can do nothing for you. Their "action" number will give you no action. Now they are asking me to pay for SIX (6) times my usual monthly bill while my statement clearly indicates that their reading was ZERO but my consumption is FORTY-FOUR units!! WOW nag-imbento ug reading nag imbento ug consumption! Ngiga ah! taronga na inyo serbisyo uy! mao na dili mu asensyo ang Pinas tungod sa mga taw nga walay klaro! Basaha na inyo mission-vision statement ug taronga na! HONEST ATTENTION?? SPIRIT OF SERVICE?? PROMPT SERVICE?? ACCURATE INFORMATION???? PAGKLARO INTAWN MO UY!!

The ongoing project adjacent to camella homes phase 1 going to bankal elementary school---is this your on going project?

What's the first step in water installation?

Sungho, it might be helpful to read this "How to Apply for Water Service Connection in MCWD Cebu"

hoy asa naman intawon ang tubig????? wa ma njud news nga mawa d i ang tubig dani sa mabolo kasambagan murag 24 hours na wa mi tubig dani

Sir\madam monitora ninyo ang inyong mga meter sa tubig dri sa dulho fatima kay naa nay mga anumaliya,naa nay gipalubag ang mga meter aron dili modagan para gamay rag makunsumo. Gusto mo i-mention nko kinsa ang nagpalubag?

it's been a whole day of inquiry pero pinaasa nyo lng kami.. sorry but i despise your efficiency and effectiveness in providing your service. unreliable. hopefully you would improve especially that the service you provide is a necessity.