"You're in Good Hands With Metrobank". Metrobank carries this banner with a heart. In need of financial assistance? they can truly be trusted.
Days will come when problems arise as you do banking with Metrobank. In case you have concerns, you can contact Metrobank Customer Care Hotline/Telephone Number.
24-hour Customer Service
24x7 Customer Hotline: (02) 8700-700 - this line is always busy. So, try to contact the alternative hotline number below.
Alternative Hotline Number: (02) 870-0900
24x7 Domestic Toll-free No.:1-800-1888-5775
Can be called during banking hours
(02) 898-8000 press 1 then 2
1-800-10-8579727
Mobile Phone No.: 09499942417 (Smart), 09175233364 (Globe)
Other channels to contact
Email address: customercare@metrobank.com.ph
Alternative email address: ibs.customercare@metrobank.com.ph
Telephone Number:(632) 898-8701; (632) 898-8702
Metrobank's primary business interest involves borrowing and lending, investment banking, trade finance, thrift banking, remittances and treasury.
Metrobank is serving the top companies and institutions in the Philippines. They are also strong in the middle market corporate sector - a big portion consists of Filipino-Chinese business.
Metrobank is also a very active participant in the foreign exchange (forex) market in the Philippines and is accredited by the BSP as a government securities dealer.
It provides investment banking services through First Metro Investment Corporation and retail banking through Philippine Savings Bank.
As a customer, do you have any concerns with Metrobank? Tells us in the comment below.
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"Metrobank Customer Service Hotline/Telephone Number" was written by Mary under the Directory category. It has been read 222953 times and generated 435 comments. The article was created on 05 March 2018 and updated on 05 March 2018.
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Good day! I would like to ask for your help on how to unlock my online banking account. It is DISABLED. I couln't open my account and I couldn't monitor also. Kindly help me for this. I live in Spain by the way so it is impossible for me to go to any branch. I am far in Metrobank Barcelo. I need to go there by plane so If it possible to solve the problem thru online it is very much appreciated. Thank you.
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I had sent a request to change my mobile number. When I sent the request on March 25, 2021, I sent the signed form and ID. No one acknowledged receipt of my email. I followed up four times, each time I attached the form and ID. I got a response on the last one with RED UPPER CASE TEXT SAYING MY REQUEST COULD NOT BE DONE BECAUSE I MISSED SENDING THE FORM AND ID. U N B E L I E V A B L E!!! I sent them four times including the one where someone responded that I missed sending the form and ID. Do the customer care really read the email.
HI, I gather you have a metro bank in the philipenes which is not connected to the Metro bank in the UK. I am trying to pay money into my girlfriends Metro account from a UK bank account but the account number system you use is so confusing compared to the UK can you help me please ??
I want to enroll online banking how do I start? I'm outside the Philippines right now but I want to know how much now my balance in my account. Please advice thanks!
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I was locked my mobile banking account by tried a wrong password at three times. Pwede nyo po ba akong tulungan ma unlocked yung account ko ? kase po nag forgot password nako and then required yung email address , kaso po nakalimutan ko na po yung inilagay kong email address doon. Please po pa unlocked po yung mobile banking account ko. Maraming Salamat po
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