How To Activate and Deactivate International Roaming for Smart

Smart Philippines

For Postpaid Subscribers:

• To activate/deactivate smart international roaming via Web Connect:

  • Go to www.smart.com.ph/connect.

  • Register and log-in to Web Connect.

  • Under the Service Activation/Deactivation block, select "International Roaming". 

For Prepaid Subscribers:

• To activate smart international roaming via SMS, text ROAM ON <country name> and send to 333.

• To deactivate smart international roaming via SMS, text ROAM OFF and send to 333.

• To activate/deactivate smart international roaming via SIM Connect:

  • Text Get Menu to 9888 for FREE.

  • Upon downloading, go to SMART Menu and choose SIM Connect menu.

  • Select International Roaming Activation or Deactivation.

• To activate/deactivate smart international roaming via Web Connect:

  • Go to www.smart.com.ph/connect.

  • Register and log-in to Web Connect.

  • Under the Service Activation/Deactivation block, select "International Roaming". 

*To enjoy seamless roaming service, please maintain a minimum load of P100 while abroad.

Supported countries for Prepaid Roaming:

Armenia, Australia, Austria, Bahrain, Belgium, China, Egypt, Finland, France, Greece, Guam, Hong Kong, India, Israel, Jamaica, Kuwait, Malta, Netherlands, Norway, Oman, Portugal, Qatar, Russia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Tunisia, Turkey, UAE, UK, Ukraine, USA

Dialing Procedure:

How to Call Local and International Phone Numbers with your SMART International Roaming?

       While roaming:  

Calling a local landline: Dial 0 + Area Code + Tel. No. + Send

Calling a local mobile phone: Dial 0 + Mobile Access Code + Tel. No. + Send

Making International Calls:

Calling the Phils:

Landline: Dial +63 + Area Code + Tel. No. + Send

Calling to Mobile Phone:

SMART - Dial +63 + 918 + 7-digit Mobile No. + Send

Others - Dial +63 + Mobile Access Code + 7-digit Mobile No. + Send

Calling another country:

Dial plus sign (+) + Country Code + Area Code + Tel. No. + Send

Voicemail Retrieval : Dial +639189000100 + send

Emergency Numbers of foreign operator: Dial 112 + Send 

Incoming Calls:

Callers can reach the subscriber by dialing the Mobile No. as if the subscriber is in the Philippines:

Dial 0918 + 7-digit SMART GSM Mobile No. + Send or

Dial +63 + 918 + 7-digit SMART GSM Mobile No. + Send