Replacement for Lost, Damaged or Stolen Touch Mobile (TM) Sim Card (Retaining Same Phone Number)
A phone number is very important especially if you're a businessman or an employee with many important contact persons. The sim card plays an important role because your phone number is tied up to your sim card. What if your Touch Mobile (TM) sim card is lost, damaged or stolen? Is it possible to replace the TM sim card and retain the same phone number?... Yes.
How to Replace Lost, Damaged, Stolen TM Sim Card (using the same cellphone number)?
1. Go to a Globe Business Center to replace your sim. You can search your nearest Globe Business Center by using the Search form above. Tip: Use the following keywords "Globe + Name of Place + Branch". Examples:
Any proof of ownership of the lost/stolen SIM card (PUK slip, SIM casing)
SIM replacement fee
3. For questions and other problems with TM sim card, you can call the following phone numbers for free using your TM phone:
808 (24-hour hotline toll free using your TM phone)
(02) 730-1500 (using landline)
Take note: Like any telco companies in the Philippines, Touch Mobile (TM) provides a way to replace your sim card and retain your old cellphone number but under certain condition - depending on system availability. The TM system will identify if your phone number has been used by another person. So, if your old phone number is not available, the only option is to buy a new TM sim card (with a new phone number).
Are you having problem with your TM sim card?
"Replacement for Lost, Damaged or Stolen Touch Mobile (TM) Sim Card (Retaining Same Phone Number)" was written by admin under the Mobile Phones category. It has been read times and generated 13 comments. The article was created on .
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Those requirements listed above on how to retain my old no. Nawala na po kasi yung (PUK slip, SIM casing) because that was long time ago. Ano po ang pwedeng alternative ? Kasi po sobrang halaga sakin ng no. Na iyon dahil yun lang po ang may access sa facebook and other social media application ko at wala ng iba . Sana po masagot po . salamat
I just have a problem in my Touch mobile (TM) sim which I can't receive some of my message. I need to retain my number but any recommendation if I can change my sim but same number? or can I ask if what is the problem why I can't receive some message? I hope you can help me on this.
Hi just wanna ask I wanna retain this phone number of TM that I have it's already 2 yrs old and it's way slow when I use data. Can I still use the same number to switch from TM to Globe that has already 4g/LTE? This number is really important that I also need to retain some msgs... A reply us much appreciates. Thanks
Hi..i just lost my phone including my sim and i don't have any proof of ownership of the sim because it was a 2 year old sim. Is there any way I can have the same mobile number? It's really important. But I've registered it in Gcash, is it possible that i can get my phone number?
Sir can i ask na damage kasi yung sim ko bago po yung num atsaka naka importante po nitong sim dahil dito tatawag yung embassy paano ko po buh ma recover bago kasi yung num nito atsaka nag punta na ako sa ibang globe brunches hindi daw sila maka request sa TM dahil bago daw yung num sir i really need your help this sim is really important.