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Philippine National Bank (PNB) Customer Service | Hotline Phone Number

One of the largest banks in the Philippines, Philippine National Bank (PNB) is committed to a quality customer service.

There are times that you, as PNB's customers will need help regarding your accounts and other matters.

You can ask questions, concerns or comments in the following contact details:
PNB Customer Service Telephone Number: (632) 573-8888
 
Fax No.: (632) 573-4580
 
Email Address: customercare@pnb..com.ph
 
PNB Complete Business Address:
 
Customer CareService Quality Division
Philippine National Bank Financial Center
Pres. Diosdado Macapagal Boulevard, Pasay City
Philippines 1300
 
To serve you better is PNB's commitment. PNB is waiting and eager to help out with your problems.
- https://www.affordablecebu.com/
 

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"Philippine National Bank (PNB) Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 40806 times and generated 105 comments. The article was created on and updated on 15 May 2012.

You may post good or bad customer reviews in the comment below.

Total comments : 105
maricel [Entry]

Dear Sir/ Mam

Can please help me and ask for help how to unlocked my pnb online account
jose mangilit tungol [Entry]

Dear Sir/Ma'am,
For checking acct#125082800012 to close .Request for reversal of charge, I'm not informed about the change of minimum maintaining balance.

Thanks and more power.
jose mangilit tungol [Entry]

Dear Sir/Madam,

Request for reversal of charge, I'm not informed about change of minimum maintaining balance.
Thanks and more power.
Chona Gamboa [Entry]

ubabank.gh.19@gmail.com

Dear My Love,
My Honey,Write to the bank that you are my wife and you are contacting them in regard of your husband general Breed Love M. Philip compensation funds which deposited in their bank,and you are standing as a beneficiary to your husband to help him received the funds from the bank,before him come back from Afghanistan.

My love,just forward this message to the bank,and they will tell you want you are going to do next for the money to transfer to you immediately okay.
zentedz143 [Entry]

Good day. I just wanna know if how many days will it takes before i get my remittance via door to door? The remittance is from west covina, california. Its been 7 days now and nobody comes from the bank.
ZOSIMO AMBAL [Entry]

Dear Sir/Ma'am,
My mother's ATM card is missing and she wants it to be replaced with the SAME Account No. because she is using it to withdraw her monthly pension. Is it possible to replace her ATM Card with the same Account No.? If possible, what are the requirements? Thanks for your help.
cristilito L. Lopez [Entry]

October 21, 2013

Dear Sir/Madam,

‘’Appealing for Reinvestigation of alleged withdrawal of my savings in ATM Card’’
I Mr. Cristilito L. Lopez, of 1034 P. Campa St. Sampaloc, Manila and formerly a retired Pagcor Employee, had been a depositor of Philippine National Bank Ermita Branch, since I’ve been working in Pagcor, and using your fast teller ATM Card. Last June 01, 2013, which my last withdrawal at PNB España Manila was Five Thousand Pesos, and the remaining balance of my savings was One Hundred and Twenty Thousand Pesos, (120,000). And on june 15, 2013, that I was to withdraw to my ATM, I was shocked that my ATM has unsufficient balance, so on that date since it was Saturday, The PNB Branch at España, Manila was close, on the June of 17, 2013, I try to use my ATM but the same things happened, so I go to PNB office, and I ask if there something wrong with my ATM, and they check my accounts and they say it was withdrawed, on June 2, 3, 4. 2013, and it learn that the withdrawal was happened at BDO Malate Branch, and I told that how do it happened , I Didn’t lost my ATM, and nobody knows my pin and then they told me to go to PNB Ermita since they the one who knows my accounts. The other day I went to PNB Ermita Branch, and told Mrs. Mel what happened to my accounts, and told them everything about my ATM, and Mrs, Mel of PNB Ermita to do request letter to BDO for viewing the CCTV footage was made the alleged withdrawal on my ATM Card, on August 2013. We go to BDO Makati together with PNB Personnel which they also view the CCTV of BDO, and also security personnel of BDO, and they so who did withdraw bit was a Bulgarian said by the security personnel of BDO, and also your Investigation who did it. And the security personnel tells us that it was happened also at BDO in Makati, since your Investigator The CCTV who really withdraw my savings in ATM card, Im appealing to your good office for a symphaty to your Depositor since I was a PNB Card holder when I was working in pagcor, this savings which came from my early retirement because of my Accident ,I put it to your Bank for I knowing that my saving’s is safe , it was a hard money for me, I work for almost 16 years to earn it, and it just happened like this, where is the protection and safety of your depositor, Im badly need this money, I deposit it to your Banks which my need of my lose Medication what happen now, it was illegally just like that somebody, can withdraw your money not using your ATM and my personal Identification number where is the Safetyness of the Card Holder, Im beging to your Office to give me back my Retirement savings.
Im so Hopefull that your Good Ofice will do something with this unfortunate things happened to your Banking system. And Im pleasing for your symphaty that your BANK act on my complain.

Very Thankfull,
Mr.Cristilito L. Lopez
jessica [Entry]

i cannot activate my credit card.
Prescila Catangui [Entry]

dear maam\sir
nawala ko po yung celphone ko may nagnakaw at yung pin ng atm naisulat ko dun may posiblity kayang ma widraw nila pera dun? please im worried already, thanks and more power
susan mose [Entry]

pls let me know how can i get info on my dollar to dollar acct if there was a deposit made for this year 2012 that the person who owes me money said she deposit it already.
susan mose [Entry]

I would like to know how can obtain my dollar to dollar account statement. I want to know when was my last deposit and transaction. For example, someone owe me $money and she said she deposit it already on my account in the Philippines. I reside in California and appreciate it if you can help me get this info if there was a deposit went in my account for this year.

Thank you...
yusuf [Entry]

good day po PNB staff... na deposit na po yung salary namin every 7th of the month DAEWOO company. bakit po pag dating sa PNBank di pa nyo ni-ri relese??? nag aantay ba kayo ng mababang palitan hOY PNB style nyo bulok ... irelease nyo na pera namin masyadi kayo BUWAYA mga hayop kayo..
ghette urbe [Entry]

good day.. bakit yung customer service hotline nyo is not yet in service.. I was trying to reach the pnb hotline para po ma report yung na debit sa card ng mama ko.. how can we call ur customer service?
jaime raganit [Entry]

good day sir pwd ba aq magpatransfer ng pera sa ibang account habang nandito aq sa saudi arabia sa ibang banko sir paki bigyan nu nga aq ng advise kung paanu aq makapagtransfer at kung anu mga dapat requirements na dapat ayusin sa pagtransfer sir.maraming salamat po
jaime raganit [Entry]

good day sir i newly open a passbook acount here in jubail saudi arabia and i want to make a balance inquiry what can i do,wha is the process that i can kinly give me advise thank you
karl ilagan [Entry]

sir;maam, im here in italy florence.... paano po b gmwa ng authorization letter,, kc ng send na ako sa email nyo,.. pero failure notice ang lumabas,..... importante lang kc ung signature ko at passport na sinend ko sa inyo.... asap
florencia d. patindol [Entry]

sir maam good morning i am a ofw from kuwait i have a friend na gusto mag send ng pera sa akin pwd po ask ako ng help nyo ito po e mail na bigay na ung message nya po sa ibaba i send ko daw sa pnb kasi ito yung banko ko ngaun na may account ako

ubabank.gh.19@gmail.com

Dear My Love,
My Honey,Write to the bank that you are my wife and you are contacting them in regard of your husband general charles jacoby compensation funds which deposited in their bank,and you are standing as a beneficiary to your husband to help him received the funds from the bank,before him come back from Afghanistan.

My love,just forward this message to the bank,and they will tell you want you are going to do next for the money to transfer to you immediately okay.
xtin mendoza [Entry]

good day! report lang po namin ung teller #2 dito sa pnb delta branch. last wk kc nagbayad me ng sss and philhealth contributions, ang tinanggp lng ung philhealth kc wla dw form pr sa sss,, tpos ung sumunod sakin sa teller #1 sss payment din tinanggap aman nila. bakit ganun? saka may pagka masungit mga teller jan pag mejo madami transactions na nkasimangot na sila. kaya nga ndi na kmi dun ngbbyad sa china bank n kmi lumipat kc mababait at very accomodating ang mga teller hind katulad sa pnb delta branch ang susungit. tpos khit may numbering ang inuuna nila eh ung deposits saka pa lang nila tatwagin ung for bir at other payments. pano kng may iba pa kming lakad? paki lang po..
Lupinang Aplal Baguisan [Entry]

Sir/ma'am ,,hello po ,gusto ko mag update s saving account ko Kung nakalagay ba ang perang pindala ko..passbook ang gamit ,,PNB Midsayap branch po..
bernardeth [Entry]

pls send me an email with my correct password. thanks.
Lily N.Baltazar [Entry]

To: SSH Dagupan city Pang.

Dear sis/mam,
my name is lily baltazar i have lost my bankbook please i authorize Cecile n.rico to take a new bankbook. thank you .
jean c. william [Entry]

gud pm po. my dad send an email to ur costumer service and replied that someone will me here in Tacloban City, i open an account in Bacolod City. My dad cant open my account to transfer money to my atm for my allowance tomorrow Friday, please reply as soon as possible, no one call me since monday until today. my account is blocked and it says someone is log in. but we know no one is being log in. reply asap to my email. ty
Josefina Soontit [Entry]

Hi,
I have this account I opened at PNB mambajao, Camiguin branch. My account # is 5409323000013, but then i want to enroll to your internet banking but it kept saying wrong account #. Tried many times to no avail. Please advcice thru my email address.
Thank you.
cathy Grace [Entry]

hello ask ko lang kung bakit nababawasan ang pera sa savings ko ..di naman ako nag wiwithdraw ..???
nenita jensen [Entry]

hello, tanong ko lang po kung ano ang interest rate ng peso time deposit sa 200 thousandfor 6 moth paki email na lang po ,thank you
analou reyes [Entry]

why I can't open my online banking?
jieann catiloc [Entry]

hello,i'm jieann catiloc! i need my passbook to widraw money or ATM...this is my adress purok 2 pines,oroquieta city misamis occidental 7207! urgent please! thanx!
Hella Decastillo [Entry]

Nag withraw po ako kanina sa atm machine nyo sa sm north edsa bandang foodcourt.Then I thick ne debit po ang pera ko.Please send a feedback of what i will have to do with this matter.Please respond to my concern asap.thanks
leonido androna [Entry]

please tell me right now what to do
leonido androna [Entry]

i want to block my pnb atm account,iwas been hold this afternoon arround 5pm
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