Philippine Long Distance Telephone (PLDT) Company is the largest telecommunications company in the Philippines.
Being the largest telco company is not easy to manage. But with Manny Pangilinan as the head and Chairman, PLDT strongly committed on the quality of its customer service.
So, if you have any problems with your accounts or subscription in PLDT, rest assured PLDT does all the ways it can to serve you better.
If you have concerns, you can call PLDT Customer Service Hotline Number:
171 (toll free) - when calling through landline or SMART cellphone
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"PLDT Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 311051 times and generated 1020 comments. The article was created on 13 July 2018 and updated on 13 July 2018.
You may post good or bad customer reviews in the comment below.
Need ko pwede transfer Fiber wifi ko sa new address ko paano ang process sinong kailangan kong contact at kong pagkano at gaano po talagal nailipat within ncr lang po. Thanks po
PLDT, why you are not answering our call, even here in Batangas Office nobody receive our call. All now needed the internet services especially Work From Home, School E-Classes, School Examination. Here in area of San Pascual Batangas seldom the line is diconnected. Very poor service. Your prompt action is very much required.
Hi PLDT We were issued with a Service Reference Number for plan unli fiber 1299 upgrade since last week but still no update. What can we do. Called 171 but cannot get the right person to deal with,Please advise.
Marlowe Raboy My phone no is 0487163101. I paid my bill May 11, 2020 until now May 12, I still have NO internet and dial tone. Why? Your local office is still closed. I called 171 several times, the answer I got is my remaining balance and my online payment is NOT reflected. No other choices on 171, ie. 1- bal inquiry and 2-end call. Pls help. Thank you.
The number 171 will not accept my faulty PLDT Home Wifi number therefor I cannot talk to anyone, and there is no email address on your website, Im an not a twitter or a facebot.yet you ask for an email address here. Email is a legal means of communication and is more convenient for the thoughtful.
Would you think about giving service to your Smart Sim Card numbers sitting inside your PLDT Wifi at home box? Your not so Smart 171 number rejects them and you give no alternative service to those without the Internet!?
We are not using the our internet under landline # +63 437247155 due to lockdown (Covid-19) form the start they implement as per the barangay enforecement to closed all business in our area such computer shop. But we asked, why still they charging us on monthly bill?
Kindly advise accordingly since from the beginning we can not come to PLDT office due to lockdown and call as well.
My PLDT line was disconnected since March 04, 2020 yet until now was not restored. I made follow ups to PLDT offices but still no actions. Please do immediate actions to restore my connection as it is badly needed this time due to work from home situation.
I'm a new subscriber and I haven't receive yet my bill. I don't know also my acount number and so I could not view the bill online. Could I ask my account number? My account is under Oliver Apud phone # 082 299 5550. Thanks
I bought 5 PLDT Budget Cards expire dates 08/31/2021 tried to use but invalid.Tried to email add on back of cards discontinued.Tried to call PLDT never got a live person.Never could resolve the problem.Went on line face book got a number to call did not work. My salutation and advice to everyone is to not buy PLDT Budget Cards. You will loose your money and receive nothing but aggravation.
We cannot use our landline 86424712 for two months already, but we can use our internet. there's no dial tone or the cable is malfunctioning. kindly check the cable and we're already. If we dial the no., it rings, but the unit itself, it doesn't ring. maybe there's a defective in cables. please try to check it, further. we cannot use the unit itself, but the internet is functioning. thanks
I need to request a service as soon as possible please, My Mom's telephone is not working Properly I'm here @ Las Vegas, US and every time I called Her it was ringing but in the Philippines her phone is not ringing I need to keep calling Her sometimes I need to tried 15 times before the phone finally ring. She is an Old Lady 89 Years old and it is very important for me to have a contact everyday w/ my Mom specially when it comes to Her Medical Issues, I'm begging you please send me an email or response to this email and I will give you her information. Thank you so much and God bless you
I need to talk to a customer service representative ASAP regarding clarification, deactivation of landline and so much more!!!please have someone call me thru my globe mobile number 09178128196. OR what is the number i must dial to talk to one. Your hotline is all recording and doesnt seem to cater all inquiries!!!!I NEED TO TALK TO A CSR NOW, MY BILL IS RUNNING WITHOUT HAVING TO UTILIZE MY LANDLINE NUMBER DUE TO YOUR TECHNICAL PROBLEM!!!!! THIS HAS BEEN RAISED LAST SEPTEMBER TO A CSR NAMED JOSH NO ACTION DONE, NO ADJUSTMENT DONE DESPITE THE CONFIRMATION THAT THERE IS INDEED A TE HNICAL PRO LEM IN OUR AREA. SENT AN EMAIL FOR REQUEST OF DEACTIVATIO , NO RESPONSE UP TO NOW!!! WHAT A SERVICE???!!!! IT SO BELOW, BELOW PAR!!!! 2 84037271
wala pa ako bill ng 2months.. pano ko babayaran?. wala email saken.. walang bill na dumarating.. sana maayos na.. para mabayaran ko na ung bill ko.. kailangan nmen ng wifi.. thanks.
Good day! I just would like to verify something about your internet coverage. I am connected with the Philippine Statistics Authority Mis.Or. Provincial Office and we are currently updating our city/municipality status and one of its items to be updated is the internet availability in the area. May we would like to know if what city/municipalities in the province which are covered by your 4G Internet Coverage? Please reply ASAP as we will be sending the data soon to our central office. Anticipating for your favorable action/reply to this request. Thank you very much and Godspeed! More power to you.
HELLO! PLDT CUSTOMER CARE, NKA BAYAD NAMAN KAMI SA AMING OBLIGASYON UPDATED ANG AMING ACCOOUNT, PERO BAKIT GANUN WALA PA RIN KAMING DIAL TONE AT INTERNET????PAKI EXPLAIN NGA PO. ABA! BAYARAN NA NAMAN, ANG BILIS SA SINGILAN PERO ANG BAGAL NG SERVICE NYO!
hi can you please help to give some info, regarding of requirements for applying for the internet in business,we just start for a new office,what are the requirements.
Among internet kay pagka Oct.4 pc cya wla hangtud karon,pagka Oct.7 didto ko sa PLDT unya gpangyuan ko ug contact number..hangtud karon wla man ghapon akong internet...makadismaya man tawn mo oi..kung tingabayad paspas kaau mo.maka message kung kami wlay net hinay pa sa pagong intawn ang inyong paglihok
just want to double check if totoo ung 100 customers na sasagot tru survey at may chance ka manalo ng iphone or samsung isa ako sa nanalo samsung daw at nareserved na ni pldt i just need to pay 599 for delivery charge pero nung naclick na ung claim IP address not found,totoo ba or hindi?
Ang among internet sa among balay diha sa Upper East Binabag (near CWSI Reservoir) Bahabaha, Tayud, Consolacion, Cebu kalit lang nawala since September 16, 2019. Amo na ning gireklamo sa PLDT Cebu pero gipabalikbalik ra mi. Mahal baya plite. Unsa man magsige lang mig bayad unya walay serbisyo? Dili nako makacontact sa tiguwang nakong amahan. Atimana intawn ni ninyo ug dali.
