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Sky Cable Customer Service Hotline Number

Sky Cable not only offers cable tv service in the Philippines, it expands into providing a fast broadband internet service and an affordable IDD calling service.
Sky is constantly innovating and expanding. Since 1990, it acquires over half million subscribers all over the Philippines with Manila and Cebu as the biggest markets. With its growing number of customers, Sky Cable provides a way to communicate with its customer's concerns and problems.

You can contact Sky Cable Customer Service Hotline Number:
  • (02) 381-0000 (Metro Manila)
  • (02) 636-9292 (main office)
  • (046) 484 4701 (Cavite)
  • (049) 534 1555 (Laguna)
  • (02) 520 8560 (San Pedro)
  • (044) 693 5877, (044) 693 5878, (044) 693 5880, (044)693 1497 (Bulacan)
  • (032) 344-1998, 421-1818 (Cebu area)
  • (032) 345-2278 local 1 (Cebu area)
  • (033) 300-1210 (Iloilo)
  • (034) 432-0051 (Bacolod)
  • (035) 225-1010 (Dumaguete)

Fax number:
  • (02) 635-6406

Email address:
  • skyserves@mysky.com.ph (for current subscribers)
  • telesales@skycable.com (for new subscribers)

You can also contact them through their mobile phone number:
  • 0917-631-0000 (Globe)
  • 0918-863-1000 (Smart)

Do you have any concerns/problems with Sky Cable?
- https://www.affordablecebu.com/
 

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"Sky Cable Customer Service Hotline Number" was written by Mary under the Directory category. It has been read 340119 times and generated 876 comments. The article was created on and updated on 07 April 2016.

You may post good or bad customer reviews in the comment below.

Total comments : 840
Justine Agaoid [Entry]

kindly check our sky cable signal here in 814b Cebu st. Sampaloc Manila it's been 3 days that the signal here is not been working.
Michael Fortuno Asiddao [Entry]

can you please check our sky cable signal here in our area in QC, Filinvest Heights (near batasan, commonweatlh). For the longest time, our signal has been weak, delayed (more often,,no signal) and pictures are pixelized. a lot of homeowners here are converting to Cignal. Please do escalate this concern.
Ed Fernandez [Entry]

my home address is 818 STA ROSA 1 NOVELETA CAVITE
Ed Fernandez [Entry]

my accnt #6372877591 edgardo fernandez we can't use our digibox for 2 days please send your service crew ASAP I been a SKY CABLE customer for almost 20 yrs so pls send your service crewASAP
Ed Fernandez [Entry]

please check our sky cable digi box for 2 days we can't use it my accnt #637287591 pls send your service crew ASAP
Kelly Alcaide [Entry]

All channel incorrupted .. from olandes ivc marikina
Kelly Alcaide [Entry]

We are experiencing all channel interruption. Here in olandes marikina
Myrian Hilario [Entry]

Some of our channel are unavailable, and Ive been calling all the mobile number listed here but no one answers it. Im from Marikina. Brngy Nangka.
Violeta Covita [Entry]

Please reply my email 4days ago about to disconnect the internet service name Eduardo Covita account # 631293093 because useless on paying monthly bills cause we've been in America for almost 2 yrs. nobody using the internet. At blk1 lot7 phase2 b2 Kaginhawahan st Karangalan village Mangahan pasig city. Please I requested to disconnect Nov. 30 2014 but I never recieve any response that you disconnect the service.
Violeta Covita [Entry]

To whom it may concern I'm Eduardo Covita requesting to cancel internet account #631293093 because nobody using the internet service at home at B1 Lot7 Phase2 B2 Kaginhawahan st Karangalan village Mangahan Pasig City. The reason was, we've been in United State for almost 2yrs it's just useless paying our monthly bills. Please disconnect the service today 11/30/2014. Thank you.
Tess Canlas Bayot [Entry]

please check my connection; pay per view pacquio-algiere fight not showing / signal broken. my account name maria theresa c. bayot, account number 606267711, digibox number 606267711. address is lot 26 b 12 sunrise drive beverly hills taytay rizal. Cannot get thru your phone always busy.
I texted 09172431045, 09276451292 and 09173702545 emailed you now (at (9:37am).
Please check at once.
Tennej Nagol [Entry]

Please check my account # is 649 207 690..we don't have signal or any connection...we need it by today..........Jennet Dela Cruz...our add is 1639 diamante st. san andres bukid manila.....Pls response asap.tnx
Gladys Gorospe [Entry]

PLEASE CHECK OUR SIGNAL IN #2 DE JESUS ST. SAN FRANCISCO DEL MONTE , QUEZON CITY IN THE HOUSE OF DAWN TOLEDO. WE NEED THE SIGNAL RIGHT NOW. PLS. CHECK IT ASAP. WE CANT USE OUR TELEVISION BECAUSE WE DON'T HAVE A SIGNAL
Escobar Anna Lynn [Entry]

Please check our connection..it says, stop service. i don't know why since we already paid our subscription fee. our acct no is 637568310 under cristina loya. your hotline is so difficult to reach. thank you. hope to hear from you soon.[color=red]
Angelita Ong Camilar Serrano [Entry]

Every time the cell number is being called to tell the message that our service has "no signal", Sky cable is not responding and "unattended". How can we be satisfied as customers? You should place contacts which could really be reached. But in terms of payment they are always up to date, in service they do not respond as needed. Orlando Serrano
Angelita Ong Camilar Serrano [Entry]

There are a lot of instances that we experience "no signal" in our cable for our television. Kindly do something on this. Orlando Serrano
Antonio Gorgonio [Entry]

Please check my account ANTONIO GORGONIO i dont have skycable connection or any channel .. almost 4 days .. i pay my bill why i dont have a connection please come and check the line .. here in TAMBO PARAÑAQUE QUIRINO AVE, near at tambo elementary.
Mharisz Narzoles [Entry]

We don't have cable service here at Intramuros, Manila.. Pls. check it asap.. We need to monitor news.. Thanks.
Gheng Merto [Entry]

pls,check my acc.number638246236 i dont have skycable connection service kindly check.name florentina bangcat malonzo new haven subd dalahican cavite city.
Emma Gabing [Entry]

pls.check my acc.#651399475 EMMA GABING in southerncity imus cavite,,no connection service pls kindly check thank you:-)
Randy Oliva [Entry]

We don't have cable service here at Don Jose heights, Commonwealth, Quezon city. I have been calling your customer service hotlines but to no avail. I will appreciate it if you can promptly restore service . Thank you.
Jess Jerusalem [Entry]

On several occasions this past 6 months, we were informed by your service crew (who happens to be around our area) to call your service office regarding my problem. For your kind information I enclosed herewith a copy of email to :skyserves@mysky.com.ph Thank you
Gene Jing [Entry]

My connection was not resumed since typhoon glenda hit the country. I visited your office here in Sta. Rosa Laguna to report about this twice last July. Until I got fed up and requested from the same office for cancellation of my subscription due to inaction to my concern. I signed the subscription cancellation and based on the computed amount I still have a refund of Php266.00. The staff even told me that a contrator will come to my residence to pull out their modem. But until now Skybroadband staff or contractor did not even bother to act on my concern. Their customer center called me thrice (2 from 381-0000: asking if my service was repaired. Which unfortunately, is not. And 1 from 9997290419: reminding of my unpaid accumulated bills. Which of course is absurd. It means that Sky still billed their customer for undelivered service? BTW, my account is: 644388840.
Edith Guevara [Entry]

[size=6][color=red]Acct.no.611944896 lakeview manor in taguig city no cable service, since 2pm today 9/8/14 what happened I called your hotline , all agents were busy, finally one agent response just to direct to technical support and only records said that no service for the entire metro manila, WE NEED REBATE!!!!
Graciel S. Tamagos [Entry]

kindly check my acct 651200253. we paid it and still we don't have an internet connection. If it will take a week, i will ask for a wave and i will request for a disconnection. Please... thanks!
Jam Jane [Entry]

acct no 637839659 no connection for over a week due to glenda,again no connection since yesterday . contact number posted on your billing is not even working. tried texting and wasted P2.50 for every text and still no response from your branch here in cavite
Mary Bautista [Entry]

E17-13 smart card is not paired up with this digibox. Havent done anythinh.
Crd no. 4269 4377 252R Srl no. 40026714110007179 Liza Brazas
Llewel Rillon [Entry]

Smartcard Failure.. Can you please check why this happened? Account no. 612284660
Jian Ninivech Tapalla [Entry]

no internet connection due to typhoon glenda, since then, account no. 647816312 taguig area account name : John Emmanuel Tapalla please take action thanks.
Nelda Vergara [Entry]

i want to change my address in your billing statementfrom 1134 new antipolo to 1134 old antipolo st. tondo manila, my account no# 609765151
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