Sky Cable not only offers cable tv service in the Philippines, it expands into providing a fast broadband internet service and an affordable IDD calling service.
Sky is constantly innovating and expanding. Since 1990, it acquires over half million subscribers all over the Philippines with Manila and Cebu as the biggest markets. With its growing number of customers, Sky Cable provides a way to communicate with its customer's concerns and problems.
You can contact Sky Cable Customer Service Hotline Number:
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"Sky Cable Customer Service Hotline Number" was written by Mary under the Directory category. It has been read 340152 times and generated 876 comments. The article was created on 07 April 2016 and updated on 07 April 2016.
You may post good or bad customer reviews in the comment below.
I was so upset with the kind of service you provide to you subscribers. I called your hotline to request for the installation of an additional digibox for my TV on June 5, 2014 , was able to talk to am certain Paolo who gave me reference no.1911913 for my request. I asked him when they can install the digibox ,after checking he told me June 7,2014, Saturday. I asked for his assurance on the date and time and he told me yes as he had checked it out with the concerned office. I even told him of my first sad experience with sky service crew the first time I had a digi box installed. Our arrangement was that the crew will come on that Saturday , a few days after my request, but instead came a week after and on Sunday pa. Sunday is a busy day for us . They were accommodated by my son who happened to come for a visit. He doesnt even know where among the TV's in my house I want the digi box installed, in the bedroom or Sala. My husband and I were so Angry because of that incident but we just let it go. To cut the story short, some one from the sky hotline called me Friday ,reminding me ha, that their crew would come the following day. Again I told the lady who called that I would wait for the crew and if she could assure me on that and she said" YES. " THEY DID NOT COME. NOW This afternoon, the assigned service crew called and said that they are coming to install the digibox. I did not allow them . If you could check you record, you will see that I am not a delinquent subscriber, I always pay on time provided your lazy delivery man delivers the statement to my house properly, sometimes , I see the billing statement lying in my garden . thrown by the delivery man when in fact I hAVE A VERY BIG MAIL BOX WHERE HE COULD PUT IT. Hope to hear from your side .
hi. kindly check the connection at room 11D tower one, escalades, 20th avenue cubao quezon city. all your telephone are just ringing and nobody's answering. no signal here. im paying my bills religiously.
I like to know why is that SKYCABLE goes out so many times and when I try to contact your office the lines are alway's busy. I have been a costumer for over (3 ) years and I pay annual fee, my renewal is in August and I'm thinking not to renew.
I have the Gold package , plus 2 other channels EVERY channel volume for programs is LOW, when commercials come on they are full BLAST!
PEOPLE who download are not regulating the volume of these programs. they connect and walk away or start visiting with their friends! I've called and asked for price of H2, NO answer!
I've had envelope in screen that wont go away after I read message! I told call center , no repair. I am tired of all these problems I probably not here anything or get a repair on these still after this letter
I paid last May 12 for the last billing cycle I received. please check your record if the payment was posted. Our cable was not working or maybe disconnected last May 26. since I made payment, why disconnect it? why no cable signal without prior notice to us consumers. my address is B6 L7 P1 Pakigne, Velpal Estate, Cebu. Account # : 639198618
please look into this problem immediately. Thank You
I have tried calling your USLESS CUSTOMER SERVICE IN CEBU FOR 5 Days ALL DAY EVERY DAY and NOBODY EVER ANSWERS or it is CONTINUALLY ENGAGED. I am STILL WAITING SINCE MAY 5 FOR YOUR PEOPLE TO CONTACT ME TO COME TO MY HOUSE TO FIX MY SKYCABLE Connection inside my house , I EVEN PAID ALREADY BUT YOUR COMPANY IS THE MOST USELESS I HAVE EVER DEALT WITH. IF YOU DO NOT REPLY OR CALL ME ON MY PHONE TODAY I WILL REMOVE MY CONNECTION AND PLACE YOUR TV AND INTERNET BOX IN THE GARBAGE AND WILL NOT PAY ANY MORE BILLS. 0917 424 1869 REGARDS MARK HAY
i would like to change my wifi's password and name, the default useraname and password is invalid. how can i change it? i cant get thru to your CSR, its always busy. the line is so bad that i need to load my sun broadband to get a clear internet connection. we are located in Sampaloc Manila near Nagtahan, please do something to fix this error with your internet service. but please let me know first how to change my wifi's password. thanks
I received the bill that I owe a back payment for 498.00. I have the receipt from the last billing cycle and I made payment. Since I made this payment at a bill payment site, please recheck your record to see if payment was posted for account this is my account number 648966776. Hope for your quick response for this matter.
Kindly disconnect my account #621208586 effective tomorrow, May 19, 2014. I will be in L.A. from June 16 until November 24, 2015. My current charges is Due: May 20, 2014, I will pay tomorrow, May 19, 2014. My address is #11 Galaxy St. Moonwalk, Las Pinas City. Thank you for the usual consideration.
just received the the billing for May 2014 , I wonder why did you include the billing for Aprill 2014 in fact that you disconnected our cable and skybroadband as per account number 646237548 and 646243580 , please adjust our billing and am willing to pay for the month of May 2014....and see to it that your services is faster, as we can use the broadband is so slow.....please let me know and send it thru my email address..Thank you and God Bless...
Our Skycable is down today, May 10, 2014. Please send technician at Block 8 Lot 14 Juana 3A Subdivision Bo. San Francisco Binan Laguna. Ou account number is 643885794. Thanks.
Just wanna inform you that the signal in our place is not doing well during lunch hours (10am-3pm). I live in NHA Project, Busay Heights, Cebu City. Sometimes, it states 'No input signal' and sometimes it just turns black. My account num is 63154. Kindly fix please. Thanx!
You provide a service and I pay for the service and we have a business relationship. My name is as provided and my account number is 636161446. If I need to write a letter to your main office please text me at 09394567111 and I will do so and please send your main office address and the officers I need to contact and to relay my extreme displeasure with Philippine service liars corporation dba: Skycable
We had brownout during a storm last week about April 29 and since then I have very few channels on my Silver Plan with HBO, MGM and TCM. Since Thursday was May Day I was unable to talk to your office in Baguio. I went to your office on Governor Pack road and was assured that the problem would be taken care of and that the service man would call me that Friday afternoon, May 2, or Saturday, May 3, afternoon to repair my problem. Well, of course, I should have known that lying is a service delaying plan for whatever Philippine business I deal with.
Well, I don't lie and I promise that if you do not do anything about this problem by Monday, May 5, 2014, I insist you disconnect me from your dis-service and I would never use your company and I will tell all my American friends to disconnect from your company and will at any chance warn anyone about using your company.
Ervin Gaerlan 4A Leonor Rivera St Baguio City, PI 2600 09394567111 074 424 5946
i would like to change the account name of my deceased husband, gregorio b. florante to cecilia u. florante, its me, i am the wife, the account number is 203188706, i'm going to email his death certificate on ur email address skyserves@mysky.com.ph asap so as to update your records, thanks.
