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SSS Customer Service | Hotline Phone Number

With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.

SSS Customer Service/Hotline Phone Number
  • 920-6446 to 55
An actual call center agent will answer your questions, concerns or problems above.

SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.
You may call SSS IVRS Hotline Numbers below:
  • 917-7777 (Metro Manila)
  • 446-5902 (Baguio)
  • 982-8739 (Tarlac)
  • 562-9289 (San Pablo)
  • 472-8842 (Naga)
  • 234-2053 (Cebu)
  • 227-7273 (Davao)
  • 992-2014 (Zamboanga)
Subscribers of Globelines can call 917-7777 for free.

The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.

Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.

For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.

Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.

Do you have any concern with SSS?
- https://www.affordablecebu.com/
 

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"SSS Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 204118 times and generated 627 comments. The article was created on and updated on 27 March 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 627
Nilo bobijes [Entry]

Goodpm po tanong ko lang po nka kuha po aq ng e-1 ko nung 2010 p po .. Tanong ko lang po puwede ko po ba mahulugan ung sss ng 2010 to 2014? 2015 up to pressent po kz ung updated ko thnx po sa sagot
Razel Padayogdog [Entry]

I want to know what is my payment reference number due to I can't register online w/ my sss...stated there that need a payment reference number/payment receipt transaction number
oliver balayan [Entry]

magandang araw po. nais ko pong humingi sa inyo ng tulong para ma unlock ang aking online account sa sss.

full name: oliver ibanez balayan
date of birth: may 15 1976
sss no. 334-7540-356
analiza cua [Entry]

good day mam/sir
magpapatulong po sana para ma recover yun po ss account ko po..pls...
mechel [Entry]

pag self employed po tas endi nakapag hulog simula dati pwede paba mag volunter na mag hulog ulit ngayun?
Zaldy Placencia Lavitad [Entry]

May loan po ako sa sss noong 2016..paano po ako mgbayad at magkano babayaran ko buwan buwan?
Kevin Dotillos [Entry]

I thought wala nang delays for getting our umid ids but it seems almost 2 months na and still the post office where my address belongs to havent receive any updates yet.
Agripino Clanog jr [Entry]

Sir ma'am good day
Pwedi nyo pong ma forward yong sss I'd kuh sa present address kuh escalante city porok bayong Barangay Balintawak 2015 pa kc na process ko dyan dito na ako probinsya complete name kuh AGRIPINO REQUIRON CLANOG JR birthday Feb 09,1991
Joyce Sumbilon [Entry]

Dear Sir,

Good day,

I'm an OFW based in Dubai, UAE. I would like to request for resetting of my password in my SSS Account since it was locked because of many invalid login attempts. Below are my SSS Details:

Full Name: SUMBILON, JOYCE VILLA
Date of Birth: 11/11/1984
SS Number: 10-0634539-9
banjo villa [Entry]

andito ako ngaun sa sss lemery branch para iumuha ng umid ID, pero sabi cut off na daw at half day lang ang nag issue ng ID, 11am pa lang, cut off na agad at 10:30 daw ang cut off, ano klase serbisyo meron kayo, taxpayer ako, goverment office kayo, dapat no noon break policy pa kyo, di dapat half day, please explain why
Anita Hermina Martin [Entry]

Please review my complaints. This has been escalated to CEO amongst with the higher officials who can address my concern. I am not a robot and so I hope I will not receive another automated response.
Ilonah Quijano [Entry]

Walang kwenta customer service! Iinit lang ulo ng mga tumatawag laging busy! Napaka inconvenient hassle sa mga customers!
giovanni dillera jr [Entry]

Ask ko lang po ano po ned para pagbayad ng utang sa loan kc matagal na po hnd nkakaholog
Michelle salinas [Entry]

Ask k lng po 1month n po ung sss loan ng aswa k pero ang sbi ng agency qaiting 4 check p dw bkit po ang tagal
LILET ROSALES PATALITA [Entry]

HELLO I would like to ask regarding to my SSS loan if it was already been released?

NAME:LILET ROSALES PATALITA
UMID ID:006-2904046-7
Cristian F Chavez [Entry]

Ask ko lang po sana yung number ko sa SSS kase po nakalimutan ko salamat po requirements lang po.
Dinalyn Fabe [Entry]

Ganun po ba talaga service center nyo? laging busy? ung totoo po ilang call center agent lang po meron kau at kahit anong oras ako tumawag busy lagi mga lines, lahat na po ng contact number ng customer service nyo na dial ko na ng 100x each, pero wala padin? may kwenta paba ung customer service nyo? parang nananadya ng naka hang lagi ang mga lines eh. nakaka dismaya serbisyo nyo. sana gandahan naman ninyo serbisyo nyo.
diana [Entry]

hay nko mapudpod nalng kamay ko kakadial sa sss wlang kwenta laging busy ang line...
Sheehan Incorporated [Entry]

Good Morning MA'am/Sir.

May we ask,Paano po namin makikita ang loan status ng mga empleyado namin and kung magkano maloloan. kasi nag update kayo ng SSS Online. Hindi namin makita.
marianne lagala navarrete [Entry]

helo..gudpm po. i would like to ask regarding to my sss sickness if it was already been released? because i dont have time to go to city just to verify in the bank if it was already been in my account or in the bank where i opened an account as one of your procedure?please i need your answer in order for me to get it because i really need it. hoping for your immediate response in this matter. here are my sss details.
SSS UMID ID: 0009-2435505-1
NAME: MARIANNE LAGALA NAVARRETE
CELLPHONE NOS. 09304944048 & 09755060834

Hope you could assist me in this matter. Thank you very much.
Deo P. Torculas [Entry]

Hi, Verify ko lang kung pwede pang bayaran yung previous months from July - Dec 2017? Thanks Po.
Ryan M.Bagarra [Entry]

hello verify ko langpo ung sss loan ko kng magkano pa po balance ko po. thank you
Angelito m. Murao [Entry]

Verify ko lng po sana ung loan balance ko at pwrde ko pp patuloy ang paghulog ko monthly as self employed at Kungagkano po apwede Kong ihulog last payment ko po ay nada 256 Ata
Kimberly Vitor Lastimosa [Entry]

I forgot my SSS Account UserId and Password.
Please recover my account because I want to check my status loan.
I hope u response.

here is my SSS number: 06-3623425-4

Thank You.
Elaine Pope [Entry]

Hi, I would like to share my experience with you guys on how I got a loan to pay the duty tax of my bank draft and to start up a new business. I was at the verge of loosing all my belongings due to the bank draft I took to offset some bills and some personal needs. I became so desperate and began to seek for funds at all means. Luckily for me I heard a colleague of mine talking about this company, I got interested. Although I was scared of being scammed, I was compelled by my situation and then I began to look online and ran into their email at: (r_nelsonfinanceltd@yahoo.com ) where I was given a loan within 72hrs without knowing what it feels like to be scammed. So I promised myself that I was going to make this known to as many that are in financial stress to contact them and not fall victim of online scam in the name of getting a loan.
Michell Cabildo [Entry]

Good day! Pwede po ba kung barangay I'd ipakita s sss kapag nagpachange status!? Thanks
nelia ayuban [Entry]

Good day.im trying to contact your hotline but it will say the number you dial is incorrect.I want to ask how can i retrieve my sss online were i forgot my user id and password.
Wilfredo A.Baon [Entry]

Good day. I would like to ask about my loan. It has been years now but I have not paid it. I would also like to know if there has been a scheduled condonation so I could apply for it.

Here is my SSS Number: 03/964224/9.

I would like to start paying for this loan so I hope you could assist me.

Thanks and have a great day.
Manuel B. Lauron Jr. [Entry]

yung correction ng name ko po august po daw matatapos mag send daw ng letter until now wala pa po almost two years na pong nilalakad
Rochelle jeroso [Entry]

Ask lang ako saan ako pwedi tumawag para ma reset email na nilagay ko sa registration tru online..mali kc...then nag registerd ako ulit ayaw na tnaggapin ng system dahil nargisterd na daw yung sss no ko..paano ko ma rerrset yung 1st registration ko online na mali email address na na privide ko

Thanks,

Rochelle
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