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Sun Cellular Customer Service Hotline Number

One of the leading mobile telecommunications companies in the Philippines, Sun Cellular delivers excellent mobile services to its subscribers. To serve you better, whatever your problems or concerns with Sun Cellular, you can contact Sun Cellular Customer Service Hotline Numbers below.
Sun Cellular Customer Service Hotline

To receive immediate help:
  • Using you Sun Cellular mobile phone, you can call 200 for free.
  • Using landline, call (02) 395-8000.
For Sun Postpaid Elite Plan:
  • Using you Sun Cellular mobile phone, call 888
  • Using landline, call (02) 395-8888
For Sun Broadband Wireless Hotline:
  • Using you Sun Cellular mobile phone, call 333
  • Using landline, call (02) 395-333
You can also reach Sun Cellular through its fax number (02) 696-7134.
 
Do you have any problems or concern with your Sun Cellular sim or subscription? Tell us in the comment below.
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"Sun Cellular Customer Service Hotline Number" was written by Mary under the Mobile Phones category. It has been read 112393 times and generated 484 comments. The article was created on and updated on 02 July 2018.
Total comments : 483
Rico Medrano [Entry]

My number is 639311098909 pls do something abot it thank you
Rico Medrano [Entry]

Why I does my sun sim card is not connecting to the internet even I turn on the data and have regular load pls help immediately
Rosalie Mendoza Diamante [Entry]

My cp number is 0922-846-2313. Please update my payment.
I'm looking forward for the reconciliation of my payment. Thanks.
Rosalie Mendoza Diamante [Entry]

Hello I just want to confirm if my payment thru LandBank of the Philippines was credited to SunCellular. I didn't receive confirmation text from Sun like the usual. It is worth P 647.85 paid on June 22, 2020 with Transaction No. 006-053-200622-00853. and Subscriber/Reference No. 0781829498
Mia Janine Victorio [Entry]

Hello po, Hindi na po gumagana ang number ko sa sun 09334660203 noon pina upgrade ko sya nawala na ng signal hindi na nakatangap ng message at send ng msg. Gusti ko lang po sana humingi ng email proof na hindi na talaga gumgana ang sim. Salamat
edith averilla [Entry]

id like to ask for a cut line of my friend please
DESIREE SALAS [Entry]

REF NO. 1428666072
CEL NO. 09258052984 ACCT NO. 0180101853 no OUTGOING TXT AND CALLS:

MAY PAYMENTS NOT YET POSTED JUNE 2 P3,000.00 GCASH REF 232254320
JUNE 4 P 1,500 GCASH REF 232819148
JUNE 6 P 1,500 BDO ON LINE BANKING REF NO
Jerome [Entry]

Kakabili ko lang ng sun sim tapos na fb lang ako.bigla nlang nawala yung data.at d na tlaga bumalik.20mb lang nagamit ko sa free.paki check naman ito po number ko 09311048362
Windelyn [Entry]

Good afternoon po. Itanong ko lang po kung bakit ayaw po gumana sim card ko? Hindi po ako Maka pag send ng text, tawag kahit yong data. Hindi rin po ako nakakarecieve ng text or tawag. Ano po pwede gawin? Sana po matulungan niyo ako. Salamat at God bless po.
Rowena Ruiz [Entry]

I would like to follow my fixed load account. For one month already we don't have 300 load.

0923-7246050
0923-7250810
0923724800

After several calls and email, I don't received update yet. You can call me at 0919061665 for more details and update
Appreciate your immediate reply. All of us are Working from home and hope you do your immediate action

Thank you
Rowena RUiz
NORVIC JUAN A. DOMINGO [Entry]

good day,

problems concern with my Sun Cellular sim , postpaid fix 300.00

cannot use
viber,fb. call & txt sun to smart, text to other network

this happen 2 days ago...

kindly & please contact me

thank you
Elena see [Entry]

You do have a very very very poor service.
Elena see [Entry]

My text doesn’t reach my text mate although it is sun to sun network pls,pls.pls keep your service updated . We are paying you for your service but then your service is very poor for a long time now.
Elena see [Entry]

I already paid my bill but then I can’t still use any of your telephone line service I’m so upset with your service.
lyn Dela Cruz [Entry]

Good day! My sun sim card was not able to connect to the internet, no mobile data. I thought that my sim card expired, so I bought a new one. But then after 12 hrs of using the sim card, the mobile data signal is gone again. Also my son sim card was not able to connect to mobile data.

Thank you in advance
heathcliff rosel [Entry]

my data is not working, there used to be H+
Flo [Entry]

Is your network having problem? I can't load thru load card. It always say, "SORRY, OPERATION FAILED. PLEASE CONTACT THE CALL CENTER". I called your call center and always asking me my Service Request Number, I tried using my mobile number but its invalid. Is there other way to load thru load card without using *220# and 220?? Reply please!!!!
alvin [Entry]

I am unable,to text at any network. I have a load TU200 and I'll load again another TU50 but still sending failed.
Janver Sison [Entry]

I am unable to use internet on my sim. How can i register to any promo if my data is not turning on and just totally not doing anything
Jhonel ortal [Entry]

Pls update my payment
Jhonel ortal [Entry]

Pls. Update my payment
Elaine puriran [Entry]

How to convert my idd load to regular load
Norly Tuggay [Entry]

May prepaid sim has no service. Why????????
09321229525
allan abiera [Entry]

paki check naman itong bagong SIM CARD FIXED LOAD PLAN 300 nilagay nung sept 4, 2019 sabi within 24hrs papasok yung load suppose to be sept 5, 2019 thursday ano na... sept 6 na friday wala pa ring load na sabi nyo fixed load, hindi ko magamit yung SIM CARD NYO.. PAKI CHECK 0923 090 3083
Enrico Dicimulacion [Entry]

Pls kindly check my sun sim #09238064997 used for an hour suddenly loss connection.

03Sep 1946 Sorry, we are unable to process your request. Please try again later. Ref no. 000000092317. SW 0009
Anna Mae Dablo [Entry]

Anu po puede q gawin, hindi po kc ako mka pag send ng messege at mka pag data po, anu po ibig sabihin non? Sana matulungan niyo po ako sa concern q, thank you
mark [Entry]

When i dial *123# it says sorry operation failed
I cant also text call and used data
Please help
Arvin [Entry]

When i dial *123# it says sorry operation failed
I cant also text call and used data
Please help
Arvin [Entry]

When i dial *123# it says sorry operation failed.
I cant also text call and used my data
Need help please
darwin gacayan [Entry]

Hello po bigla lang po ako hindi maka send. at nung nag *123# ako nagsasabi po siya na sorry operation failed ano ba to ? please paki sagot ito po yung account number ko 0795538941
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