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Touch Mobile (TM) Customer Service | Hotline Number

Republika ng TM: Astig Tayo Dito! If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number.
Using your cellphone or iphone you can call TM Customer Service Number at  808.

You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: talk@globetel.com.ph.

For 8888 promos, balance inquiry, unbilled charges, GCash, Roaming or Share-A-Load, just dial *143# and press the call button to access our self-help menu for FREE

Touch Mobile Logo

About Touch Mobile (TM)

TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines. It officially launched on September 12, 2001 to cater mobile services to the middle class. It evolved in serving the lower class as well. Over the years, it became popular for its very affordable rates.

Need some help? Do you have concerns or problems with TM? Post them in comment below.
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"Touch Mobile (TM) Customer Service | Hotline Number" was written by Mary under the Directory category. It has been read 271493 times and generated 2038 comments. The article was created on and updated on 08 March 2015.

You may post good or bad customer reviews in the comment below.

Total comments : 2038
Samantha Rivera [Entry]

Pls. tell me how to contact the customer service representative for G-cash because i need to know my PIN..tnx
dinan [Entry]

nagregister po ako s COMBO15,,nabawasan po ung load ko pero hindi nman ako naka unli,,wla confirmation,,
edmar lunar [Entry]

anu pubang problema?!! bkit ayaw ma send ng mga massege nmen!! gawan nyonaman agad ng paraan yan!! uala pang pumapasok na massege!!! hay nku!!!
abegail from roces quezon [Entry]

pakibalik lang po ngayon kasi cut off napo 5pm..please naman po wag kayo basta2 naghihinto dahil nagbabayad naman ako!
abegail from roces quezon [Entry]

bakit nyo hininto ang unlicombo100 ko?nagbabayad nman ako!wag kau ganyan!i choose tm kc mura lang tapos ganyan kau...kgabi ng start ang unli ko..please lang wag nyo nakawin..09058932500 yan ang number ko..pakibalik lang po.matagal na akong tm user kaya please lang!
harold [Entry]

this is the second time na ngplit ako ng number, bigla nlng ayaw msend ng mga mssges. please make a solution out of it please. its pissing me off! ty 09351198004
tins [Entry]

dalawang beses na kong kinainan ng load. :
ba't ganun 9 pesos last week tapos ngayon 5 e wala naman akong tinetext or tinatawagan.
karen [Entry]

Hindi ako po makapag unli. Here's my number 09262001716. fully charged naman, turn off and on ko na, few message lang naman sa inbox ko,malakas ang signal, and may regular load naman ako na 30. location quezon city.
ica [Entry]

hi na-puk po yung tm sim card ko pwede po ba mahingi yung puk code kasi di ko po makita. ito yung number 09069770930. thanks
marvin dela cruz [Entry]

na-puk sim ko paano ko po ba ma-uunlock sim ko? my number is 09067236652
errol [Entry]

My tm sim is puk,pls help me.im not able to call the customer service.i dont have any other tm sim.
homer orillosa [Entry]

na puk po ung simcard ko pa send po ng puk number ko ayoko mgbago ng number sim number- 09263850860
camille langit [Entry]

pls pls pkireactive po ung number ko if possible i cant change my number for many reasons.. isa na dun i have business... so i cant really! pls pls do something
camille langit [Entry]

i just called from your customer service a while ago but i discontinue coz for some reason, well im sorry it was my mistake, i just wanna ask something coz last thursday i ask my brother to go the store and buy some load for my parents, him, and an of course for me, i just got loaded 15 pesos and that was pass 8pm, then yesterday again, about pass 7pm i got loaded 20 from autoloadmax and 30mins passed when im about to register then why suddenly my load is alredy 5! and that wat exactly happen last thursday too, coz my 15 become 2 pesos already! so pls help me.. i know that is just small amount of money but im deducting all of that from my allowance hehe so pls? i nid my load back hehe
Noah Rosal [Entry]

kindly check on my num. 09261469668 eveytime mag load ako nawawala load ko, like ngayon ninakaw P 15 ko pa unli sana. kung pwedi paki deactivate sa mga nka subscribe na mga checheburecheng hayop na mga promos nu. thanks
jelson [Entry]

pls re activate my # 09351166380 .i dont want to change my number.pls!
keesia soriano [Entry]

anh hirap mag register sa combo15!! nakakabadtrip kayo. pkiayos naman ang service na binibigay niyoo samin kasi tinatangkilik namin kayo. yun lang. salamat.
nitz [Entry]

sana ibalik u mga kinaing load .kainis kau.
nitz [Entry]

twice kinain ang P15 load ko. kapapa load ko lang ng P15 sinasubscribe ako sa ring tone kahit na pina stop ko na un at never naman akong nag register sa ringtone. like today P10 na nga lang niload ko para di makain, pero after trying to register sa c10 kinain ang P10 load ko.kainis kau.di ko na gagamitin tm.kakabwisit ginagawa ninyo.kahit 808 di naman makontak puro promo lang pwede dun ala namang tlgang pang cx service.lang kwenta tm. 09068841499
richell martinez [Entry]

bakit nmn po nawala ang load ko
no nakaw load pa kayong nalalaman
sobrang nakakainis nmn 30
b nmn nawala ng bigla kagabi lang 50 regular load ko paggising ko 21 nalang
paano n ganito nalang b lage first time ko pa naman mg-tm sim
spagarex [Entry]

pa send naman po ng PUK code..
pa puk po kc sim ko..

09351861811
James [Entry]

meron po ba service center ang TM dito sa cebu? Reply po ASAP. thanks :D
lol [Entry]

bumili ako ng 50 pesos prepaid card tas nakalagay roon valid until 15 days ..edi ibig sabihin nka unli un ng 15 days ..tas ngayon wla na raw load..e mga 2 days ko p nga lang nagagamit e..
tang ina nyo! [Entry]

tang ina anong klaseng serbisyo to? putang ina. nag unli ako tapos puki ng ina nawala yung load ko tang ina hindi naman ako naregister umayos kayo putang ina nyong lahat!
amormia [Entry]

ayusin nyo po services nyo! kahit hindi ako naka. subscribe sa anu mang promos, ringbaks, kikakain po load ko! kakainis!
cha [Entry]

HINDI AKO MAKA UNLI!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!
cha [Entry]

HINDI AKO MAKA UNLI !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!
jho [Entry]

yes there's the hotline but i only hear recorded instructions about loads of stuff but there's none for activating int'l roaming service.. i wonder if TM actually has an int'l roaming service..
now, is there any option where i could talk direct to a customer service rep???
Jessa [Entry]

its been days na hindi aku maka call sa tatawagan ko sa TM numbers...
anung nangyari sa service nyo parang wla kayong ginawa...
i hope you will fixed it as soon as possible..
pepper [Entry]

bumili ako ng bagong TM sim. nun nag claim ako ng bonus e, sabi na caim ko na daw. paano aya ito?
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