Touch Mobile (TM) Customer Service | Hotline Number

i bought a new TM SIM. when i tried to redeem my Bonus E (3hrs internet), ang reply sa akin na redeem ko na daw. paano kaya ito? thanks.

ask ko lang po if is it possible na ang TM SIM ay maka receive ng any promo from 2346? di po ba sa globe lang yan exclusive? thank you.. duda lang po ako baka may nag insert ng Globe SIM sa fon ko na di ko alam..

Is there any way on how to retrieve the PUK code of my sim? Here's my mobile number: 09058587209
Other numbers embedded behind the Sim card are 4121 5135 0007 4667.
I'm looking forward for immediate response and that's been very much appreciated. Thank you very much!

Can I retrieve the reward points from my broken old sim card? 09264662542

hind po ako makaregister sa lahat ng promo nyo...kindly make necessary actions regarding to the problem that im experiencing right now..thanks...

Good day! Ask ko lng how to stop ringback alert kasi lagi po kinakain ung balance ko. reply asap!!! thanks

hi..please help!!last night nag register ako sa social20.its for one unli surf for one day right?!!but around 10pm na stopped.and ang extra lod ko na 5 pesos nawala!.nag palod ako ulit ng 10 pesos.nawala din!napilitan na lang akong i stop ang social20!!!ano ba yan..please help me..

Ask ko lang po kung bat ako nababawasan ng load, 5pesos everyday! Wala naman akong nireregister na kahit na ano sa TM. Lagi na lang ganun. Everyday na lang. Mga link link chenes na di ko naman alam. Please, do something about this. If not, I'll go back to Sun Cellular. Nakakairita.

Good day!

May I know my PUK code. Please. This is my number 09351442899

i need to know how can I talk to an agent I have something important to complain about my load last aug 16,2012. Please help me 808 is just a voice prompt no menu to talk to an agent.. PLease reply to my email. tnx in advance More power!

araw araw ako nagloload.. halos maubos ang sweldo ko sa load ... every day 100 pesos ang niloload ko.. and then every day nababawasan ng 15 pesos... minsan pa nga ay kaloload ko plang tapos pag check balance ko ay bawas na agad... wla naman clang pinapadalang any messages about sa kung anu man ang service na nka subscribe... gustong gusto ko ng punitin ang aking TM sim card sa mga nang yayare .. pakigawan ng aksyon umaabuso kayo sa pera ng mga mamamyanan.. slamat po

what's going on with TM again?.. i can't send nd receive any text messages nd calls too. it happened b4 d week when there's flooding due to habagat..hope you guys can fix d network asap..tnku

goodafternoon..ask kulang po kung puedi pa i activate yung sim ko..binili ko kc to last 2 weeks..na claim ko nman ung bonus den after naubos un nka pag load ako ng 30 last week..mag loload sana ako nung pang saturday til ngayon pero ayaw nya..bakit kaya?..nid kong magload..sayang naman kung di ko magagamit tong sim na to...sana matulungan nyo ko..tnx have a great day ahead :)

Good am. I'm having trouble making calls. Yesterday (8PM), I registered to Unlicombo20 so I should be able to call from 10pm to 5pm the next day, right? Problem is, the first 3 calls I made (at 10PM) was limited to 1 minute. Then after that, I could no longer make a call. Laging "no answer" sa lahat ng number. I tried inserting my sim to another phone. Same thing happened. This is really pissing me off. Btw, I didn't activate any call cost limit or whatever. And oh, I can now make calls this morning (8:30 AM) but I couldn't call the customer service via voice call since my calls are limited to just 1 minute.

How's that?

Ps. Before I registered to unlicombo, I was registered to astigcombo10 and it sucks. Every 1 minute natatanggal ang tawag.

nagload po ako ng 50php yesterday, di pa po ako nakakapag-register sa kahit anong call/text service nyo biglang, nabawasan na ako agad ng 5php, then pag-check ko nanaman kaninang umaga pag gising ko 35php nalang load ko. wala pa akong tinetext o tinatawagan man lang, nag-register na ako kaninang umaga ng Astigtxt15, so supposedly may 20php load pako, ngayong pag-check ko as of 1:30pm nakain nanaman yung load, 5php nalang natitirang balance ko. mula dun sa 50php na niload ko kahapon, 15php lang ang nagamit ko na pang-register sa astigtxt service nyo, yung 30php nakain lang at nawala nang wala akong pinag-gagamitan, wala ring notification tungkol sa kung anong services man na registered ako. Can someone please explain this to me? or shall i be forced to change networks because of this problem?

can i activate again my prepaid number ? my phone and including the sim was broken due to flood . i owned that number for many years now and i want to retain my contacts also. thanks

bakit ganun simula pa kagabi wala akong matanggap na mga mensahe kahit tawag!! itxt ko man sarili ko wala din ako matanggap. pwede bang pakiayos naman po kasi yung mga importanteng mensahe kailangan ko po yun lalo na yung mga mensahe kagabi.maretrieve nyo b yun kahit ngayong umaga mareceived ko. importante pa naman na makontak at makatawag ako lalo na sa panahon ngayon.salamat

tm pls. 2lungan nyo naman po ako s configuration setting ng phone ko.ngrequest ako pero invalid imei dw phone ko.anu po ang meaning non?dat i can use my tm sim sa phone internet ko?thanx

please help me to contact nokia 4 my invalid imei.i cnt use my internet on my phone.can u please provide a customer service assistant that i can ask help?thanx

hey! naubos na ang extra load ko kakatry magshare ng load pero badtrip wala silang narereceive na load and walang confirmation na nareceived na.

naasar aq,i cant use my net;))nagregister aq lastnyt sa supersurf nla,,,,till now i really cant browse anything....sucks......how can i contact the customer service,?all of the option of 808 .ay wala!gus2 q makausap ang customer service nla

Astig talaga ang TM, mas nakakamura ako sa mobile internet nila kesa sa ibang network. Nakaka-free internet din ako madalas. whahahahahahah.