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How can I get rid of the penalties that I am not aware of?

I have a card which I was using for payroll from my previous job. Since I'm no longer connected, I thought that it would just be closed. But as I checked my mobile app, I can still use it. Few months later, I checked that my card got negative -400. So I called the metrobank hotline and asked why? Then I just knew that it will just turn into savings account after the payroll enrollment and needs to have maintaining balance of 2k. Now, I'm just wondering if I can just close the account and waive the penalties that I'm not aware of. My life is unfortunate that I cannot afford to pay it. Updated checked balance on my card is negative 900 pesos. Hope someone can help what do I need to do? :(

Asked by: Arem Bañez | Views: 9
Total answers/comments: 0