Home » Questions » Computers [ Ask a new question ]

Battery light blinking; laptop will not turn on with battery installed

Battery light blinking; laptop will not turn on with battery installed

I have a Toshiba C55D-B5102 laptop. My original issue was that my battery would not charge. Windows was reporting that the battery was at 100% even though it appeared not to be charged at all; the computer would not come on when the AC adapter was unplugged. I assumed that this meant that the battery was dead (it was the original battery) so I purchased a replacement Toshiba OEM. When I installed the new battery, Windows reported that no battery was installed (battery icon with an “X” through it). I assumed that I received a bad battery so I returned it for a replacement.

Asked by: Guest | Views: 294
Total answers/comments: 0