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Can't hear person on the other line

Can't hear person on the other line

When I'm making calls, I can't hear the person on the other line and they can't hear me as well.

Asked by: Guest | Views: 229
Total answers/comments: 2
Guest [Entry]

The problem might be due to poor connection between the headset and the phone itself. Ensure that the cord is securely connected at both ends. If the cord is connected, and the problem has not been fixed, you need to replace the cord. If the problem still persists, it is due to an issue with the headset itself. Refer to the "AT&T Corded Telephone Headset Replacement Guide" for further information. If you want to know more detail, please refer to Troubleshooting page
Guest [Entry]

"I have a problem with VISTA 390 (AASTRA) corded telephone. The caller cannot hear me. I have replace the cord and secure it. The problem seems to be with the volume control . It is not working. Please help

Regina"