COX throttling my internet connection, anything I can do?

COX throttling my internet connection, anything I can do?

So it appears that when cox notices an internet connection using a Bittorrent client, they throttle ALL internet for that customer. I just got home from being away for a few months, and the first day I was home I was getting download speeds of about 27Mbps (according to http://speedtest.net). I downloaded a torrent (ironically, it wasn't even an illegal one) three days ago, and ever since, my download speed has been at around 1-2Mbps. My neighbor, who also uses COX, is still getting 27Mbps. I also checked out Google's M-Lab and ran ShaperProbe which said my ISP was using shaping and that it was at a rate of almost 20Mbps. I am hoping that they have just flagged the account or something and it will go back to normal after a few days, but I have a bad feeling that this won't be the case, anything I can do?

Asked by: Guest | Views: 316

Total answers/comments: 2

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Guest [Entry]

Power-cycle your router/firewall and anything else that the packets have to pass through. I thought Verizon was doing this to me, but resetting my Pix firewall always resolved it.

Guest [Entry]

"Does it say that they'll do this in the terms and conditions?

If so then the only thing you can do is change ISP.

If they don't then you could argue that they're engaging in unfair practices, but IANAL so I don't know how far you'd get with that argument."