Home » Questions » Computers [ Ask a new question ]

Drive dissapears in Windows, Error 9 in System Log

Drive dissapears in Windows, Error 9 in System Log

At what seems to be at random intervals my secondary drive in my workstation just disappears. The OS is not installed on this drive (it's my "E:" drive). I'm not using RAID.

Asked by: Guest | Views: 22
Total answers/comments: 2
Guest [Entry]

"The following Intel article seems to address your problem:
Intel Rapid Storage Technology : Possible issues with Windows Vista* and Intel® RAID

Some excerpts from the text:


The following issues may occur on
Windows Vista* with a supported Intel®
RAID controller hub:

Timeout errors reported by iastor or iastor(v) in Microsoft Event Viewer


Various desktop Serial ATA devices
such as hard drives and CD/DVD drives
have been reported that do not comply
with the Serial ATA Link Power
Management (LPM) device specification
and display erratic behavior when LPM
is enabled.


Install Intel Matrix Storage Manager
version 7.5 or later. These versions
workaround this issue by disabling
Link Power Management (LPM).

If you are experiencing installation
issues, you can also use one of the
following additional workarounds:

If available, install updated firmware for the device.
Attach the device(s) to ports 3-5 on the Intel® 82801HR/HH/HO I/O
controller hub (ICH8R) or port 3 on
the Intel® 82801GR/GH I/O controller
hub (ICH7R)
Switch to IDE mode in the system BIOS.
Note : This change will disable RAID
functionality. Contact your BIOS
manufacturer for instructions on how
to switch to IDE mode."
Guest [Entry]

"put a small page file on the drive that is getting disconnected--it could be an orphan power management issue and a page file will keep the drive spun up

actually, re-reading your OP, if the drive is showing up in explorer but you can't access some of the data, it sounds like the drive itself is failing. can you reproduce the issue if you attach a different drive to the same port?

also try replacing the SATA cable first since it's cheaper than a new drive"