I got in a 16GB A1219 iPad. The mother told me her child had tried to jailbreak it and locked it up. I plugged it into my 10.7.2 MacBook Pro and opened iTune and get the message "You must enter your passcode on the iPad before it can be used with itunes". I then get the option to retry or cancel. I read Oldturkey's answer but don't have a right click or any idea of how to proceed. How do you reset the restrictions password on an iPad?
Omg, you have a big big problem with the firmware Richard, it's possible to do it into many ways, the way to fix it is to restore the firmware. Since the ipad is frozen, you should put it into DFU MODE.To put the iPad into DFU MODE, you need to press the power button and hold, wait till the device shuts down. Then insert the cable with the home button pressed down. iTunes will now recognize the iPad and ask you if you want to restore.You have to download the firmware, here's iOS 5.0.1 or below (http://www.felixbruns.de/iPod/firmware/) to a computer. To install an older version press the option key on your well build apple keyboard, an example would be ios 4.3.2 or if you want to upgrade to ios 5.0.1 you don't have to download any firmware because iTunes will automatically do it. It's much easier if you restore an apple device with another apple device. MOST OF THE TIME DUMB PC WON'T RESTORE IT. The easy way to upgrade without downloading any firmware is to do it by itunes(remember, itunes will always going to updated to the latest firmware.) To put the iPad into DFU MODE, you need to press the power button and hold, wait till the device shuts down. Then insert the cable with the home button pressed down. iTunes will now recognize the iPad and ask you if you want to restore.
Plug the iPad into iTunes on the computer and Put the device in DFU mode and restore it. Hold the home button and power button for 10 seconds exactly at 10 seconds remove the power button but continue holding the home button until you have a black screen and iTunes recognizes it in recovery. Restore and good luck
I tried this and it says that the iPad is registered to s******@gmail.com however I am not able to reach that person. Is there no way to remove this so I can register the ipad?
I have a similar issue. I bought an iPad 16gb at a garage sale. I don't know the password for the apple id so I can't download any apps or even back it up to my Mac. I'd like to reset it, and the solution above may work. However, the iPad contains a lot of music which I'd like to not erase. Is it possible to preserve that or will the procedure above wipe everything out?
Go to Settings>General>Reset>Reset All Settings, reset all settings on iDevice, but all data on iDevice is still here, just enter the passcode to confirm the reset.
Reset iDevice from iTunes
Connect iDevice to iTunes, and then from iDevice innter face, click on Restore iPhone to reset iDevice, all settings and data on iDevice will be erased then.
Reset iDevicce from iCloud
Sign in iCloud with iCloud account and password, from Find My iPhone feather, find out the iDevice you want to reset, click on Erase feather to reset iDevice, all data and settings will be erased then.
Reset iDevice with Eelphone iPhone Unlock without password
If without passcode, we can reset iDevice with the help of Eelphone iPhone Unlock, wich can unlock iDevice without password, and remove iCloud from iDevice without apple ID."
