How to help my mother reset her Dell because she forgot her sole password on Windows 7
Frustration. My mom asked me to help her pick out a Dell. I advised her to get a Dell Inspiron 17" Notebook with Windows 7 and Office 2007 preloaded. The machine came and she set it up by answering the few questions during the first boot of the machine. She claims that after logging in she ran a few programs and left it on and went to dinner. When she returned, the machine was off. No explanation as to why it would have shut down.
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