How to reply with an Outlook template in Outlook 2003

"Using the Template
From the Outlook Inbox menu, select Tools | Forms.

Select Choose Form.

From the Look In drop down box, select User Templates in File System.

Select the template, and click Open.

Add or revise text in the e-mail as needed.

Send the e-mail.
Assigning the Template to a Toolbar Button

If you wish, you can assign the template to a button on your Outlook toolbar.

Select Tools | Customize from the Outlook Inbox menu. .

Select the Commands tab.

Select any button in the Commands section of the dialog box and drag and drop it on your Outlook toolbar. When you release the mouse button, right-click on the toolbar button you have added.

Select Change Button Image from the drop down menu and select a new image for the button.

Right-click on the button and select Assign Hyperlink from the drop down menu that displays. Click Open. Browse to the e-mail template.

Select the template and click OK and close all dialog boxes."

"If the template is not too complex, you can also just define each one as a new Signature in Outlook.

Go to Tools > Options > Mail Format > Signatures...

Define as many ""templates as you like there and then while you're working on your reply, you can just do Insert > Signature... and pick the appropriate choice from the list."