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iPad Pro random shutdown while on standby 2weeks in use iPadOS 15.1

iPad Pro random shutdown while on standby 2weeks in use iPadOS 15.1

I recently purchased an iPad Pro 12.9 1tb storage on nov.26 th. I am using iPadOS 15.1 On December 8th I put my iPad on standby after checking my email and 5 min later I went to tap on the screen to turn the iPad on and the screen doesn’t turn on. I tap the power button to turn on the display and no response. I then tap and hold the power button for about 30-45 seconds and I get an Apple logo and it turns back on , same battery percentage, everything the exact same. I start to look up how to trouble shoot this issue and see online that I should check for panic logs, I start to check for panic logs and find one panic full log with the days date I’ve read online that this is a hardware issue , a serious issue when you get these message , and I’ve also read that it could be a software issue, I called apple support and they ran diagnostics and told me that everything is fine on the iPad and I shouldn’t worry unless The iPad shuts down again and I get the message again, however I am still worried about this issue. I would like to know what exactly caused the panic full log and if it’s a serious issue or not , can anyone understand what this means and maybe why it shut down, and if it’s something serious like a hardware issue or maybe just a software issue ? I’ve attached a screen shot of the panic log .

Asked by: Guest | Views: 64
Total answers/comments: 0