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Is there any way to get a Dell service tag through dell.com website?

Is there any way to get a Dell service tag through dell.com website?

I purchased a Dell computer through dell.com in August 2009. It qualifies for the Windows Vista to Windows 7 free upgrade. I don't have the laptop on hand (it was a gift), though I copied down the service tag which is required to schedule an upgrade. Now Dell is telling me it does not recognize the service tag. In order to disqualify a transcription error, I'd like to know if there is any way to find my service tag using the Dell website and my purchase order number or serial number.

Asked by: Guest | Views: 30
Total answers/comments: 1
Guest [Entry]

Why not email Dell support and tell them your order number and any other pertinent information that you have from your invoice. They should be able to provide you with the service tag as I'm sure they have it tied to your order in some way.