It is not recording the right amount of steps

It is not recording the right amount of steps I am walking on a track with other friends with Fitbits and mine is recording less then a third of their steps which makes it very frustrating. Battery is working and when even counting my steps it doesn't record them all.
Asked by: Guest \| Views: 330

Total answers/comments: 1

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Guest [Entry]

"if you talk with your hands, or move them in other ways, the fitbit stops tracking your steps, because it just thinks youre waving it around. if you want accurate steps with fitbits, you will have to be sure to do full swings of your arms.

If you do this, and the problem persists, the gyroscope, or pedometer in your fitbit may be failing. id suggest taking it in to a service technician, as repairs on these are relatively difficult for the average end user."