My Kindle just die. It can't turn on. No audio neither picture.

"I would agree it is probably the battery.

Will it run while plugged in?"

"Whatever you do, Do Not Buy The Kindle Fire 10!

I absolutely hate mine! It's sluggish, wifi is spotty at best, and Bluetooth wipes out the wifi.

I was tricked into buying this by the customer service representative, he told me that Google Play store and apps would work... Lies!!!

The cameras suck.. all pictures are pixelized and blurry.

I loved the Fire HDX 8.9.. love love loved.. until it died. Used it every day.

I miss my 8.9 .. %#*@ you Amazon for screwing up a great thing!"

Hold power button and volume button down together for 15 to 20 seconds and then release them together. Then hold power button normally like you would go turn it on. If it doesn't start__ try the steps again. This rebooted my wife's Fire hdx in the past. She has used the Fire every day for over 4 years and it is still a great tablet. She no longer uses our computers but uses the Fire for everything including printing to a wireless printer ( she downloads tons of knitting patterns and prints them from the Fire)

Mine won't work plugged in or not...where can a battery be installed? Return to the factory?

This is 3rd generation tech. Dead battery. Amazon says: "Too bad, out of warranty." Ordered 7-inch Kindle, latest model (available 12/27/2015), for $50. Amazon gave me a discount of $10 - so its $40. About what a new battery would cost and the new Kindle automatically backs up photos, etc., in the CLOUD.