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Outlook 2007 reinstall & import from backup, now I have duplicates of everything

Outlook 2007 reinstall & import from backup, now I have duplicates of everything

This morning I reformatted and installed Windows 7. After installing Office 2007, I imported my Outlook data from my dutifully made backup PST file. The only problem seems to be that now I have duplicates of everything that had been backed up. New items arriving are not being duplicated.

Asked by: Guest | Views: 383
Total answers/comments: 1
Guest [Entry]

"Sounds like you're using Exchange. If that's the case, then there was no need to re-import from your backed up PST file. (Since everything in an exchange connected PST is stored on the server)

I would make another backup of your PST as it is now (for safety reasons) and ask your administrator to purge and recreate your mailbox. Then, reconnect to it, and import your first backup file again - this should bring your items back into the new exchange mailbox without duplication.

I'm not responsible for any loss or damages you or anyone else may incur by using this solution, it's up to you to ensure you have a reliable backup of your email. :)

Of course, none of this applies if you're not using Exchange, and my only solution is to delete the profile and reimport your backed up PST. (again, standard backup warnings apply)"