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Outlook 2007 won't close

Outlook 2007 won't close

I use Outlook 2007 at home as an IMAP client and RSS feed reader. I have a problem that when I close outlook, the window exits, but the process remains running. This prevents me from opening outlook again and on Win7 prevents rapid shutdown of my computer.

Asked by: Guest | Views: 233
Total answers/comments: 4
Guest [Entry]

"I am assuming you also don't have iTunes installed as the COM addin also caused a similiar problem.

There was a known issues with Outlook 2007 exiting, however I can't find the exact knowledge base article. Microsoft Office Service Pack 2 introduced a complete new mechanism for Outlook to exit, which should solve your problem.

This KB article explains the change and the download is available here"
Guest [Entry]

"Maybe you need to wait for a while, even though the window dissapears, it may be doing cleanup stuff

The process never exits?"
Guest [Entry]

I had this problem some time ago. I removed the avg addin and some other add in and the problem went away. it was a real hassle for the time that i didn't understand what was happening.
Guest [Entry]

To check if it's taking its time to eventually exit or it's running forever, check to see if the process's memory is decreasing (e.g., by using the memory delta information in either Task Manager or Process Explorer). If teh memory usage is constantly going down then it might eventually exit on its own. If it's staying the same or periodically increasing, then it might be stuck in which case you may just have to kill the process.