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Please help me with my internet

Please help me with my internet

Please tell me what you think the problem could be and I can check and do whatever, but my down is .1 mbps and up sitting at .30 mbps which is "exceptional" to att, it has gotten to the point where I can't update or download anything :^)

Asked by: Guest | Views: 189
Total answers/comments: 5
Guest [Entry]

"Hi,

What is the make and model number of your router?

To verify, do you have a wireless internet service with AT&T or an ADSL service with WiFi connection to your PC?

If you have a ADSL connection via cable then WiFi to your PC, check the following:

If your landline telephone service shares the ADSL line listen and see if the line is noisy, (pick up phone, dial just one digit to break the dial tone and then listen carefully for any noise). Be aware the fault could also be in the line socket or even the 'splitter'. Try plugging and unplugging the modem cable from the ADSL line splitter socket, (I assume that you have an inline splitter connected to separate the telephone service from the ADSL service?) and also from the splitter to the telephone line socket, to clean up the connections. A faulty line can dramatically reduce line speed.

If the line 'sounds' clear and you have a WiFi connection to your PC, download, install and run a free WiFi scanner program such as inSSIder (http://www.techspot.com/downloads/5936-i...) to see if you are ""sharing"" the same WIFi channel as other WiFi networks in your area. This can also reduce speed. By default most Wireless Modem/Routers select CH 1 or 6 as the default channel. Try changing it to a less ""busy"" channel and see if the speed improves. (by sharing I mean that you are using the same channel frequency as the other users, not that your PC is sharing files or other info)

The scanner program also shows the signal level of your WiFi. If it is low (remember the higher the number the worse it is - they are in -ve dB values) it may be that you are experiencing an interference problem. If you are on a laptop try moving it around to different locations to see if it improves the signal strength. If still no good try another laptop (if that is the case - load up inSSIDer on it and check its' signal strength. You may have a faulty WiFi chip/antenna in your laptop"
Guest [Entry]

"Robert, All I can suggest is for you to try a reset on the modem/router, turn everything off, unplug modem/router for 5 minutes. Plug all back in and check performance, if still not acceptable contact your service provider as there could be a transmission/line problem.

I hope this helped you out, if so let me know by pressing the helpful button."
Guest [Entry]

To help isolate the issue, run a direct ethernet cable to the modem and test. Then hook it up directly to the router. There are to many variables right now to give you a better answer.
Guest [Entry]

"Ok Robert, I have a couple solutions for you that may or may not work.

1. Try using Ethernet to connect to the router. If you achieve your normal speed using ethernet then you are most likely having a range problem.

2. Try manually forgetting the network from your computer. In your screenshot, it looks as if there is some type of error in the way your computer attempts to access the router. Forgetting the network and connecting again will force your computer to download those ""settings"" again.

3. Try running your computer directly into the modem (unplug the ethernet cable running into your router and connect your PC directly.) and see if you are achieving the speed you desire. If number 1 and 2 don't work and this does, You will need to purchase a new router.

4. Try using another device for the steps listed above. (If possible, use a friends PC to test it as the device has never connected to the network before.) If using another device fixes the problem you might be able to fix the problem by factory resetting your modem. This will wipe its database of all the devices that have connected to the network in the past.

5. Get a new router. Sometimes routers will just die. You may be more than able to fix your problem by buying a new router.

6. Check your cables. It's very simple and may save you a router purchase. Possibly buying new ethernet cables might help as well.

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Number 5 will most likely solve your problem :)

Best of Luck,

Tyler Hoban

tyler.hoban@gmail.com"
Guest [Entry]

"There are many reasons why is my internet so slow. Internet speed can depend on several factors. You need to check your computer system, network cable, broadband modem, wireless router and even the number of devices connected to Wifi. First of all, you need test your Internet’s speed by paying a quick visit to The Global Broadband Internet Speed Test. You just click “Begin Test“, you can see your download speed which is the speed of the data sent from the Internet to your PC. I have a few tips to make your internet better

Change the Best Wireless ChannelLimit number of devices connected to wifiChange DNS Server"