The rotating brushes are not spinning.

The rotating brushes are not spinning. When I attach the rotating brush attachment, the brush will start but as soon as I put it down on a rug, it dies suddenly. There are no clogs in the hose and I have been cleaning the vacuum regularly. What can I do to fix it?
Asked by: Guest \| Views: 195

Total answers/comments: 5

Comments display order:

Guest [Entry]

I just bought the dc47 canister vacuum and every time I use it on my are rug it stops? It works fine on my hard wood but it won't work at all on my area rugs.

Guest [Entry]

This happened to me today. I don’t think there is a fix after it is clean. Dyson is sending me a new Vaccum and told me to throw mine out.

Guest [Entry]

Get a new head. Or get it repaired by Dyson. I did both and it's been working fine for over a year.

Guest [Entry]

"My multi floor barrel Dyson vacuum power head is not spinning .. Can you tell me if there is a reset button or something I’m not pressing.. Helen

Update (12/19/2019)

Pls can you tell me or send me a video on how or why my Dyson barrel vacuum power head won’t engage when I attach it to the wand.. thank you"

Guest [Entry]

Go to the dyson website: I think it’s dyson.com. they have a chat box and they will walk you through your issue and if they can’t they will send you the part you need free of charge:)…I LOVE MY DYSON!!!!