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Touch ID not working after screen replacement?

Touch ID not working after screen replacement?

I have made a screen replacement on my iPhone 6. Now the touch ID does not work any more. I have read that if the home button flex cable is damaged, this can occur. Is that really so? The button itself is working just fine.

Asked by: Guest | Views: 217
Total answers/comments: 5
Guest [Entry]

"Hello everyone,

It appears that the iPhone 6 replacement screen assembly purchased from ifixit is not complete!

Note I speak solely of the (Glass,LCD, Digitizer option only) and can verify that it seems to be missing a conductive plate below the home button flex cable.

Below you will see the original screen on the right indicating the conductive plate B.

Follow ifixit home button replacement guidelines and be sure to take this plate B over to the new screen assembly.

Be sure to utilize heat when removing adhesive from ribbon cables.

I transferred my original home button to the new screen and got this working as outlined above.

Be sure to utilize the plastic nodules at C. to align the home button connector upon reassembly.

Let me know if anyone needs further clarification.

Daximus."
Guest [Entry]

"For those that replace the screen and home bottom properly and the Touch ID dint work :

1 • you probably did the job with the phone on , or you turn it on by mistake wile reassembling it .

( you know you are guilty lol)

*^*The problem is that the sensor gets stuck and the mainboard is not able to recognize it.

Complete power shutdown of the system is need it .*^*

All you have to do is :

1. Disconnect the battery and press power couple off times.

2. unscrew the little metal plate that holds the home button to the plastic frame of the digitizer assembly.(two screws )

3. Disconnect the home button connector

4. Connect the home button connector again

5. Screw the metal plate back in its place ( with the two screws)

6. Connect the battery again

7. Turn the phone on

If you did a professional job and took ur time heating the area a little bit making sure you din't mess the home button flex wile u separated from the frame. Then Touch ID will work when the phone boot .

**note: for those of you that did &&^& up the home button flex (lol)

just replace the home button and make sure you do it with the system off please. Any oem or original home button will work.

It works from the 5s to the 6s+

If u need advice look for me at:

Facebook or LinkedIn

Use this email : [email removed for privacy]

I been working with iPhones since iPhone 2g"
Guest [Entry]

Replace the backplate with included "Touch ID Extension" Cable.
Guest [Entry]

I've just discovered that there is a compatibilty issue with the original home button and a replacement LCD. I think my new screen is not an OEM part which may be the source of the problem. I confirmed it was the LCD by re-installing the original cracked screen with the original home button. The touch ID then worked as normal.
Guest [Entry]

"It seems there are a lot of varying solutions for the Touch ID not working. These need to be consolidated here:

Foremost: If you replace the home button from an aftermarket supplier, the Touch ID will never work.

To replace the home button, you MUST go to an Apple Repair Store to get the home button programmed for Touch ID.

Prior to IOS 10, if you used an aftermarket Home Button you would get an error 53 which ""Bricked"" your phone. This to my understanding has been corrected by Apple and you will no longer get an error 53 code.

So the following is assuming that you are using the original Home Button and all connections are not damaged, clean and connected/ seated properly.

*Always disconnect the battery and then press the home button for 30 seconds to discharge any power in the motherboard.

1: 6s and 6s Plus, the home button flex is built into the LCD, there is no extension cable from the home button to the motherboard and no reason to try and lift the home button connector cable where the home button connects to the screen.

2: 6 and 6 plus, there is an extension cable attached to the bottom of the metal shield that can be replaced that runs from the bottom at the home button, to the top to the motherboard.

Under the connector for the home button on the extension cable, there is a small metal plate that has adhesive holding it to the phone.

a) In some cases this small metal plate remains on the phone when removing the metal shield and home button extension cable.

b) This small plate, in some cases, can be moved over to the new screen and everything works fine, in some cases moving the small metal plate to the new screen does not work and you may have a partially functioning home button or at worst case, nothing works.

c) If there is any damage to the extension flex cable on the 6, 6 Plus and 6S, 6S Plus, you Might have a working home button and no Touch ID or your home button may not work at all.

In this case, you will need to replace the extension flex cable on the 6 and 6 Plus if it is a 6S or 6S Plus, you will have to replace the LCD.

d) If there is any damage to the the actual home button flex or connector, you may have a partially functioning home button with no Touch ID and functioning home button.

If you want Touch ID, you MUST go to an Apple Store for the repair.

e) One comment stated that you must also transfer the rubber vibration isolators that cover the threads for the screen where the pentalobe screws go at the bottom of the screen. Strangely, I have never seen any videos or tutorials that have shown these or talked about them, but they are there. Sometimes they come up with the screen, sometimes they stay in the phone and sometimes one will stay in the phone and the other will stay on the screen. personally, I think they are only vibration isolators but they are there for a reason and should be transferred over to the new screen. They do have a certain way they go on, so pay attention to the orientation.

3: If there is no damage or you have replaced the extension flex on the 6 and 6 Plus and no damage to the home button or connectors, there MAY be a solution by trying one of the following.

a) do a soft reset by pressing the home button and power button to restart the phone

b) Power down the Phone, disconnect the battery and all cables and press the power button for 30 seconds, reconnect the cables, reconnect the battery and turn on the phone.

c) Do a hard reset by connecting to ITunes and backing up the phone and doing a full restore.

d) Put the phone in full DFU Mode and restore the phone

If doing a full restore you will need the Apple ID and password if the phone has been registered to ICloud or Find My Phone.

Finally: after replacing the flex button extension cable, ensuring no damage to connectors, no damage to the home button and ensuring all connections are clean and connected/ seated properly and following all the steps in 3 above have been done and the Touch ID still does not work, only two possibilities exist:

1) Damaged components

2) Motherboard issues.

I hope this helps by combining all the information and comments on this thread.

It would be nice to know which steps helped solve your problem.

Bob"