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WEI Rating/WinSAT does not complete

WEI Rating/WinSAT does not complete

The Windows Experience Index (WEI) Rating / Windows System Assessment Tool (WinSAT) on my system aborts with an error message. All tests are run, the XML files in %systemroot%\Performance\WinSAT\DataStore are generated, but nothing is displayed in the control panel.

Asked by: Guest | Views: 118
Total answers/comments: 3
Guest [Entry]

"I have a slight variation on this problem. Windows 7, x64, no kaspersky or any other virus scanner installed. Windows is a fresh install of RTM, with all patches / updates applied.

When I first installed 7, it ran the index and gave a nice score. Now, for some reason the Rating area of system properties is blank (the part just above the processor name / type).

When I go to the Performance Information and Tools section it says ""Your Windows Experience Index has not yet been established."" and there is a button labeled ""Rate this computer"" next to it.

When I click on that button absolutely nothing happens. No dialog boxes, no errors, nothing.

If I look in the c:\windows\performance\winsat\datastore directory I see the assessment information from the initial install.

There are two things I can think of. First, the video drivers were updated by Windows Update. I have a pair of ATI Radeon 4670s driving 3 monitors, not in crossfire mode.

The other thing I can think of is that I attached the machine to a CyberPower UPS. I may try taking it off of the UPS, but if being on a UPS throws the score out it would kind of defeat the purpose."
Guest [Entry]

"have a look at: http://support.kaspersky.com/faq/?qid=208280937

This should solve the problem."
Guest [Entry]

"I had this problem, but I had also gone in the registry to change my default Programs File location. I changed it back to C:\Program Files and I was able to rerun my experience index. If you've messed with the registry any, you may want to check that.

The location of the key I changed was HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir

Along with others that referenced the C:\Program Files and C:\Program Files(x86) folders."