What is causing my screen to be unresponsive?

What is causing my screen to be unresponsive?

My iPhone 6 plus screen becomes unresponsive to my touch when i try to use it. There is a white/gray bar going across just the top of my phone horizontally not vertically. I opened my phone up and reapplied the connections on the board. This seems to help the issue for about an hour but then the phone becomes unresponsive again. The phones tends to be unresponsive when the white/gray bar shows up at the top of screen.

Asked by: Guest | Views: 219

Total answers/comments: 6

Comments display order:

Guest [Entry]

"sounds like you need a new display assembly. If you're going to put a new one on. You may want to buy a quality part. Third party parts will usually give you third party problems

Mayer's totally right. Here's parts

iPhone 6 LCD and Digitizer

Here's labor

iPhone 6 Screen Replacement"

Guest [Entry]

"The tech who replaced your screen broken it again.

There is no other option if you have grey line in your screen."

Guest [Entry]

"I have personally narrowed this problem down to the Broadcom Touch IC chip. I'm thinking when technicians go to plug that long connector in they tend to not have it aligned properly and short it out somehow causing the grey bar and random touch loss.

Your options here are the following:

1. Restore the phone to OEM condition with a broken screen or not and take it into Apple playing dumb so they will replace it.

2. Send the device to a specialist who can replace the chip for you...as low as $30-$40 on eBay.

3. Order the chip and do it yourself if you are capable."

Guest [Entry]

I am having the same problem. I had the screen and digitizer replaced and still have the same problem.

Guest [Entry]

The bottom half of my phone doesn't work

Guest [Entry]

Yah thats a well known defect affecting a lot of iPhone 6/6+. It is a defect of the one of the two touch ic chips on the logicboard. It can be solved by replacing the touch ic on the board as a board-level repair. Finding someone local in your local area to do micro-bga chip replacement on the board can be a little bit difficult.