Home » Questions » Computers [ Ask a new question ]

What must I do when CD drives are no longer recognized? [closed]

What must I do when CD drives are no longer recognized? [closed]

When I put the a CD in the CD drive, my laptop is not recognizing the CD anymore.

Asked by: Guest | Views: 333
Total answers/comments: 1
Guest [Entry]

"I am not able to understand what the specific problem is on this, but will give some solutions that might be helpful.

Solution 1:
Go into Device Manager, uninstall the drive then reboot. Let Windows find it while it boots up.

Solution 2:
Change the CD and check with any other CD (the CD should have some content at least for verification )

Solution 3:
Is this a new or old CD-ROM drive?

Are the ribbon cables connected and is the power to the CD-ROM connected?

If new, are the jumpers right?

Solution 4:
Right click on the drive in My Computer; click on the Record Tab; check the box Enable CD recording on this drive. This solved the problem on all of my CD drives by checking that one box.

Solution 5:
Boot into SAFE MODE and real DOS and try to access

Solution 6:
If you have XP that is:

Start with opening the file sysoc.inf in the folder C:/WINDOWS/INF
Change the line:

MultiM=ocgen.dll,OcEntry,multimed.inf,HIDE,7

to:

MultiM=ocgen.dll,OcEntry,multimed.inf,,7

Go to Start > Settings > Control Panel > Add/Remove Programs > Windows Setup, uncheck Multimedia if it is checked, click OK, and reboot.
Go back to the same place, recheck Multimedia so that it is white and checked, click OK, and reboot. If the Multimedia is NOT checked, just check it and reboot.

Solution 7:
Click Start / Run and type in regedit then navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Check for values named:

Lowerfilters
Upperfilters

Delete them. Reboot the system.

Solution 8:
Reboot the machine and enter the BIOS. See if the CD drive is recognized there. If it's not, shut down, open the case and disconnect and then reconnect the cables attached to the drive. Make sure they are seated well, if any connections are loose, the drive won't work.

Solution 9:
Clean the CD lens using a CD lens cleaner disk.

If nothing works, change the drive and retest with a new drive."