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What to do when a Windows doesn't recognize a movie DVD while that disc can be played on DVD player?

What to do when a Windows doesn't recognize a movie DVD while that disc can be played on DVD player?

I've bought a movie DVD which can be run on DVD player. But Windows doesn't recognize the disc. My DVD writer attached with my PC is ok since it can read other DVDs and it supports almost all type of DVDs. If I try to open the DVD from explorer after a long time I can only see a desktop.ini file. I cannot get access to the DVD files from DVD Decrypter, MagicDisc or CDCheck. They all report that there is no disc in the DVD writer. But from Computer Management (Computer > Manage), if I select Storage > Disk Management from left panel, then after a long time, the DVD is shown, showing its capacity 4.67 GB and says that it is online. So certainly Windows can read the files but doesn't let me access! My OS is Windows 7 Ultimate.

Asked by: Guest | Views: 63
Total answers/comments: 2
Guest [Entry]

Try to download Slysoft AnyDVD and install it. You will only need the 30 day trial to test this. Install it , Reboot, and then try accessing the DVD. Let me know how it goes
Guest [Entry]

Not too up on Windows 7, so I don't know specifically how it handles certain things, but is it possible that the drive is looking for one DVD region while the disc is another?