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Whirlpool Duet, model WFW9151YW00, won't go through spin cycle

Whirlpool Duet, model WFW9151YW00, won't go through spin cycle

Whirlpool Duet front load washer, model WFW9151YW00, won't go through spin cycle but does agitate. It will drain most of the water no problem but then after the drum turns back and forth a few times, it pretty much just stops moving but the pump sounds like it's still trying to pump water out for a long time. But the little bit of water left seems like it's being pumped back and forth in the line. I can see the drain line that goes to the wall drain moving around like the machine is trying to get the water out but it appears the water is just going back and forth in the line. This goes on for several minutes until finally the machine just stops. It's a pretty loud pumping noise like a cycling back and forth sound. The pump has been replaced, the two control boards (front panel board and control board next to it) have been replaced but hasn't changed. Tried to run diagnostic test and was able to get it into diagnostic mode with the 123, 123, 123 pressing of 3 buttons but couldn't seem to get any error codes. I couldn't really figure out how to test things once in diagnostic mode. It did spin a bit, but pretty weakly in diagnostic mode at one point. It also did a real weak spin when I ran a test wash. Left the towel I threw in totally wet.

Asked by: Guest | Views: 202
Total answers/comments: 5
Guest [Entry]

"mayer

@mayer


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Guest [Entry]

I had the same problem. My Whirlpool Duet wouldn’t spin. After a lot of research and worrying it came to mind that maybe my washer wouldn’t spin because I had only one sweatshit in there, which forced it out of balance. After spending a lot of time trying to figure out how to fix it I decided to try a full load of towels. All cycles worked, including the spin cycle. I quickly cancelled the parts I ordered online to fix what turned out to be a simple problem. Don’t try to wash one heavy item. Your washer will be out of balance and the sensors will not allow it to spin.
Guest [Entry]

"Basically the same issue, no high speed spin. What gets me is this is such a common issue on all the forums it seems to me as a former Black Belt Six Sigma Quality VP there is a bad design/defective product here which Whirlpool continues to make money on (my WPW7500VW 2 was designed and released in 2008) by selling all kinds of expensive parts. They wanted $281 for the Motor Control Assembly. I got it locally from an Appliance Parts store which gave me a $60 refund when I turned in the core unit, and then took off 10% since I was a vet. And that's given the starting part fee was only $201. This has all the signs of a class action suit to me.

But, to return to the issue now that I've vented. I ran the diagnostics per the booklet, and it ran through all steps and everything worked as advertised with no error codes, so not sure how good the diagnostics program is for troubleshooting.

One tech recommended opening the front, disconnecting the lower pump filter and check to make sure nothing blocking it. It's the little black cap on the bottom front on my unit. It does have water in it so make sure you have a flat tray to catch the water. Mine was clean and clear. And, by the way , they talk about removing the front by taking out the three screws on the bottom behind the kick plate. They don't mention that you also have to remove the upper front control console to unscrew two screws in the top of the front cover. OBTW, to get to the front cover screws you have to remove the top of the machine by unscrewing three screws in the top back of the top cover and sliding it backward. Then you can access the two screws in the console along with the three behind the dispenser drawer which you have to take out.

Back to the things to check. One tech mentioned if the hose from the pressure check device is clogged it won't allow the machine to spin. It's on the right hand side of the tub about half way down. Took hose off, blew it out (noting blocking it) and also lightly blew into pressure check valve and could hear the switch inside activating properly.

Have no oil leaks inside nor underneath.

One individual said it was the shocks gone bad. Guess that will be next thing I check. Since it's a stack unit I have to take dryer down off the top. It's in an RV. Had to take doors off since dryer won't slide out with doors on closet it's in. Neither unit would fit down the hall without removing sliding doors, so not in position to just buy new washer/dryer of different brand.

There are about three different forums I've seen, so get on them an read them all. However, you are going to find there are nearly as many different recommendations as there are techs answering the questions about why Whirlpools machines won't go into high spin mode. Good Luck. If I come up with a solution, I'll get back and post. But as a work around, you can wash a load, then go into the quick diagnostics, and advance straight to the last phase which is #4. It will do a high speed spin for most issues. At least you won't be taking out soping wet clothes. VR."
Guest [Entry]

I think the replacement pumps are inferior to original. My original pump pumped all water out this seems to get most then seems to pump back and forth…I got the first pump for this maytag from sears parts central when I saw how it pumped I decided to splurge and get pump directly from Maytag..both are identicle both not the same pump with different power ratings. So I am about to put in the maytag pump in hoped the sears one was defective. now diagnostics ran and it spun. I did a second tie and it didn't spin or give error code. pressure switch tested but the continuity although it doesn't say it when no pressure one set will have continuity. with pressure the other set will have continuity.that part is missing from manual and you will think your pressure switch is bad when it is OK. I replaced shocks and yes a little sturdier but still no spin on a washload. sooo I think since I have the springs I will put them in and then the pump from maytag although it is the same as from sears made by whirlpool. my maytag front load is model MHWE251YG…and this issue should be easy to solve yet it seems real info is very scarce… I dont need to know how to clear out the debri in pump filter….so ill update later.
Guest [Entry]

I had one customers doing the same thing , change pressure switch and hose which did not solve. Was not spinning any or little during rinse an spin or would just stop or beep. Changed cold water valve and all was well ,works great !