Why do headphones work, but not inline mic and controls?

Why do headphones work, but not inline mic and controls? Headphones work great, no issues. The in-line mic and volume/skip buttons do not respond at all. When a call comes in when I have headphones w/ mic in, it comes through the headphone but I must speak into the mic on the phone.
Asked by: Guest \| Views: 231

Total answers/comments: 5

Comments display order:

Guest [Entry]

"I have a set of Beats by Dre headphones that have worked very well since they were purchased. Today, I have been listening to my music while I work and decided to update my phone to the most recent IOS (v. 9.1). As soon as the update was finished and after exploring what the new IOS has to offer, I re-inserted my headphones to start listening to music once again and am now experiencing the exact same problem that you have mentioned. Prior to updating = no problems. IOS 9.1 = no more control from my headphones. Just like you said; sound still works perfectly but the microphone, volume control and song selector buttons no longer function. I just used my headphones on a co-workers iPhone with IOS 7 and they function perfectly. This is obviously a problem with the latest IOS release from Apple. I know for sure my phone is in perfect condition and now can forsurely say that my headphones are not the problem. Really only leaves one possible reason....

Very annoying to say the least. Apple should be looking into this to figure out a solution. I miss Steve Jobs."

Guest [Entry]

Is this iPhone under warranty still? Then I would think Apple should repair it for free. Any way I would try to call Apple Suppport.

Guest [Entry]

Cleaning out the socket worked for me - thanks!

Guest [Entry]

"THANK YOU SO MUCH. My headphone mic worked with my laptop but not my android phone. I was this close to factory resetting my phone when I came across this forum.

Poked around with a toothpick and got some lint out, but it still didn't work. Got a torch to look into the headphone jack and realised there was much more inside. Held the phone upside down and hit it a few times, then went at it again with the toothpick, this time with the headphone jack upside down. Huge 2x4mm ball of lint came out, and now my mic and inline controls work again!!!"

Guest [Entry]

"my fix for sound problem w headsets

(note only problem was with headset)

settings

music

volume limit > (tap on this)

moved control from left to right

Fixed!!!

NOTE:

it was set at 0 all the way to left showing a grayed line; moving to right will show a blue line,

(also note! grayed word OFF, to the right of Volume Limit words, keeps there rather Vol limit ""up"" or ""down"" L or R)"