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Why is an error code of E1 showing up on the blue speedometer display?

Why is an error code of E1 showing up on the blue speedometer display?

My wife and I just purchased the Hover 1 - Journey electric riding scooter less than a week ago and while riding an error code showing “E1” shows up on the odometer display and then the scooter then proceeds to short out not allowing the scooter to accelerate. A similar error code of “E4” also occasionally shows up on the display as well. What does this mean? How can it be fixed and if so how do I go about returning a faulty product and get my money back?

Asked by: Guest | Views: 70
Total answers/comments: 2
Guest [Entry]

I plugged mine in and left it after it said E4 on the screen and came back and it worked again.
Guest [Entry]

Try turning it off and then wait a minute then turn it back on and try it a couple more times.